web analytics

A quiet day

Written By: - Date published: 8:34 am, June 4th, 2010 - 6 comments
Categories: admin - Tags:

Sysop

The Internet is a modern wonder. However if you have to run servers on it, often the biggest wonder is that it works at all. There are so many things that can go wrong with the transport of data from one place to another.

Yesterday, several of the NZ networks were having problems communicating with our server. There was a routing problem in San Diego where packets coming back from the server were routed into oblivion. So the site appeared to be offline. This happened if you were (like I was) on the Orcon, IHug, and probably other networks. Other local networks were feeding in and getting responses from different routes.

I detected it in the morning and informed the hosting company and my ISP by voice message and e-mail. Unfortunately I’ve just started a new job where I’m doing a lot of design work with other people that occupied my full day. So I wasn’t able to have a good look at it until late in the afternoon.

I found my e-mails to the hosting company still sitting in the outbox because the mail server wasn’t able to talk to the hosting company. By resending those e-mails using a g-mail account I was able to contact hosting support who hadn’t been able to detect the problem (my rushed voice message in the morning was a bit short of required information). They started to look for the problem router where the routing table was sending returning packets to oblivion. They also started to work with to give the site an IP that would bypass the affected route.

Meanwhile I’d managed to talk to the server using putty from my iPhone. By doing a traceroute out from the server, and a traceroute from my home system going to the server we managed to pinpoint the router with a problem. The hosting support then organised a reroute around that problem system.

It got implemented last night. So everything should be back online this morning, and I’m able to write you this post. Looking at the traffic from yesterday, it clipped about 30-40% off the usual load of page views. As well as the people who weren’t able to read or comment, some of our authors were unable to put up their posts.

A quiet day, that is unlikely to be repeated today. It looks like the government is providing lots of material for us and you to write about.

6 comments on “A quiet day”

  1. Name 1

    I’m with Slingshot and had no problem connecting to your servers at any time yesterday.

    A traceroute to you this morning records 22 external hops:

    Tracing route to 69-55-230-31.in-addr.arpa.johncompanies.com [69.55.230.31]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms 192.168.88.1
    2 713 ms 23 ms 17 ms 172.16.4.1
    3 18 ms 88 ms 56 ms 172.16.2.1
    4 316 ms 95 ms 92 ms p32.argent.cust.commverge.net.nz [202.180.81.32]
    5 30 ms 51 ms 81 ms vlan93-cpcak3-e1.tranzpeer.net [202.180.76.68]
    6 60 ms 137 ms 890 ms vlan7-cpcak3-s1.tranzpeer.net [202.180.81.49]
    7 110 ms 95 ms 53 ms gi10-0-0-405.gw1.akl1.asianetcom.net [203.192.167.29]
    8 29 ms 84 ms 52 ms ge-0-0-0-0.gw1.akl2.asianetcom.net [203.192.185.45]
    9 171 ms 209 ms 174 ms po1-1-0.gw3.lax1.asianetcom.net [203.192.185.62]
    10 249 ms 306 ms 188 ms te7-6.mpd01.lax05.atlas.cogentco.com [154.54.11.9]
    11 196 ms 189 ms 430 ms te2-1.ccr02.lax05.atlas.cogentco.com [154.54.28.66]
    12 239 ms 211 ms 198 ms te4-2.ccr01.lax01.atlas.cogentco.com [154.54.6.229]
    13 251 ms 173 ms 210 ms te4-2.ccr01.lax04.atlas.cogentco.com [154.54.24.70]
    14 214 ms 195 ms 178 ms audio-visual-services-group-inc.demarc.cogentco.com [38.104.82.234]
    15 267 ms 223 ms 195 ms border11.po2-20g-bbnet1.lax.pnap.net [216.52.255.104]
    16 173 ms 218 ms 189 ms core2.ge2-3.ocy002.pnap.net [64.94.109.6]
    17 220 ms 201 ms 207 ms border1.po1-2g-bbnet1.ocy002.pnap.net [216.52.96.34]
    18 190 ms 192 ms 232 ms core2-g2-1.ocy002.pnap.net [70.42.209.10]
    19 240 ms 172 ms 234 ms border3.ge2-0-bbnet1.sdg.pnap.net [63.251.127.7]
    20 461 ms 211 ms 187 ms castleaccess-2.border3.sdg.pnap.net [63.251.125.10]
    21 240 ms 313 ms 202 ms ge1-1-6509-a.castleaccess.com [69.43.169.80]
    22 196 ms 229 ms 211 ms 69.43.129.84
    23 177 ms 172 ms 195 ms 69-55-233-164.in-addr.arpa.johncompanies.com [69.55.233.164]
    24 175 ms 185 ms 241 ms 69-55-233-153.in-addr.arpa.johncompanies.com [69.55.233.153]
    25 206 ms 227 ms 312 ms 69-55-230-31.in-addr.arpa.johncompanies.com [69.55.230.31]

    Trace complete.

    For an .org.nz URL this seems a bit excessive.

    • lprent 1.1

      The reasons for this have little to do with tech and a lot to do with getting the sites server out of the way of nuisance complaints. This was extensively described in the comments on this post.

      It used to be that we sited offshore partially because of cost and partially because of legal issues. The cost issue has gone away – you can get just as cheap servers here.

      The legal one hasn’t. We don’t trust this government or its wingnut minions not to attempt to shut the dite down with nuisance complaints at a time that is convenient for them. It’d be one of those things that a devious control freak (say McCully) would probably find useful…

      Unfortunately hosting services here will limit their liability by forcing us to remove material or shut the site on receipt of a letter from a lawyer alleging a complaint. The complainant doesn’t have to prove anything – just make a complaint. And who hasn’t got a mate who is a lawyer? So nuisance complaints are cheap and easy to make.

      By siting in the US, we significantly raise the cost of nuisance complaints. You now have to find a lawyer to frame such complaints in the legal framework of the state the server or hosting company is in. So people can’t take us out cheaply.

      Of course if anyone does feel that they have been unfairly criticized by this site, then they are welcome to complain to us. We’re usually pretty good for handling the effects of our inadvertent factual errors on people affected. If they receive no satisfaction then they can take a case to our local courts. But they’d have to prove their complaint and damage to the satisfaction of a court.

      If a local hosting company is willing to give us a contract without one of those drop-out clauses in it, at least requiring some proof of the validity of a claim, we’d be happy to resite back into NZ.

  2. prism 2

    Thanks for that interesting glimpse of the perils and the active problem solving needed in maintaining the continuance of the blog.

  3. jcuknz 3

    I don’t understand what you are doing but I value it … thanks for your efforts.

  4. Good job Mr L!

Recent Comments

Recent Posts

  • Government remains committed to Women’s Cricket World Cup
    The Government has re-affirmed its commitment to supporting the hosting of the ICC Women’s Cricket World Cup, which the ICC has delayed from 2021 to 2022. “This is obviously a disappointing decision for cricket players and fans around the world and for the White Ferns and their supporters here at ...
    BeehiveBy beehive.govt.nz
    11 hours ago
  • Green light for Te Awa River Ride in $220m nationwide cycleways investment
    Cyclists and walkers will now have a safer way to get around Taupō, Tūrangi, and between Hamilton and Cambridge, with funding for shared paths and Te Awa River Ride, Associate Minister of Transport Julie Anne Genter announced today. “The Te Awa River Ride is the latest part of massive growth ...
    BeehiveBy beehive.govt.nz
    14 hours ago
  • Six major ‘shovel-ready’ cycleways funded in Christchurch
    Six major cycle routes will be completed in Christchurch thanks to funding from the Government’s investment in shovel-ready infrastructure as part of the COVID-19 recovery Associate Minister of Transport Julie Anne Genter announced today. $125 million will be invested to kick-start construction and fund the completion of the following cycleway ...
    BeehiveBy beehive.govt.nz
    14 hours ago
  • New Police facilities for Whanganui
    Plans are underway for a brand new state-of-the-art hub for Whanganui’s justice and social agencies, following confirmation the ageing Whanganui Central Police Station is to be replaced. Police Minister Stuart Nash has announced $25 million in new infrastructure spending to improve facilities for the wider community, and for staff who ...
    BeehiveBy beehive.govt.nz
    18 hours ago
  • Relativity adjustment for Waikato-Tainui and Ngāi Tahu
    An adjustment payment has been made to Waikato-Tainui and Ngāi Tahu under the relativity mechanisms in their 1995 and 1997 Treaty of Waitangi settlements, Minister for Treaty of Waitangi Negotiations Andrew Little announced today. The latest payments to Waikato-Tainui and Ngāi Tahu are $2,700,000 and $2,600,000 respectively to ensure the ...
    BeehiveBy beehive.govt.nz
    1 day ago
  • Auckland rail upgrades pick up steam
    Deputy Prime Minister Winston Peters and Transport Minister Phil Twyford today kicked off the start of the Auckland NZ Upgrade Programme rail projects which will support over 400 jobs and help unlock our biggest city. Both ministers marked the start of enabling works on the third main rail line project ...
    BeehiveBy beehive.govt.nz
    1 day ago
  • PGF support for Wairoa creates jobs
    The Provincial Growth Fund (PGF) investment of $3.78 million in Wairoa will create much needed economic stimulus and jobs, Under-Secretary for Regional Economic Development Fletcher Tabuteau announced today. PGF projects announced today include: $200,000 loan to Nuhaka Kiwifruit Holdings Ltd (operated by Pine Valley Orchard Ltd) to increase the productivity ...
    BeehiveBy beehive.govt.nz
    1 day ago
  • Public and Māori housing to trial renewable energy technology
    Tenants in public and Māori housing may be benefiting from their own affordable renewable energy in future – a fund to trial renewable energy technology for public and Māori housing has today been announced by Energy and Resources Minister Megan Woods and Associate Minister for Housing (Māori Housing) Nanaia Mahuta. ...
    BeehiveBy beehive.govt.nz
    1 day ago
  • $2.7m for Hokianga infrastructure
    Hokianga will receive $2.7 million to redevelop four of its wharves and upgrade its water supply, Regional Economic Development Minister Shane Jones has announced. Far North District Council will receive $1.8 million from the Provincial Growth Fund for the work on the wharves. “The work will include the construction of ...
    BeehiveBy beehive.govt.nz
    1 day ago
  • New fund to support housing and construction sector
    A $350 million Residential Development Response Fund is being established to support the residential construction sector and to minimise the economic impact from COVID-19, the Housing Minister Dr Megan Woods has announced. “The Residential Development Response Fund will help to progress stalled or at-risk developments that support our broader housing ...
    BeehiveBy beehive.govt.nz
    2 days ago
  • Government investment to boost Auckland’s community recycling network
    As part of a broader plan to divert waste from landfill, the Government today announced $10.67 million for new infrastructure as part of the Resource Recovery Network across the Auckland region. “This key investment in Auckland’s community recycling network is part of the Government’s Infrastructure Reference Group ‘shovel ready’ projects ...
    BeehiveBy beehive.govt.nz
    2 days ago
  • Te Papa transformation starts at Cameron Road
    The Government is investing $45 million in the first stage of an ambitious urban development project for Tauranga that will employ up to 250 people and help the region grow, Urban Development Minister Phil Twyford announced today. Phil Twyford says the funding has been allocated out of the $3 billion ...
    BeehiveBy beehive.govt.nz
    2 days ago
  • Low-emissions options for heavy transport a step closer
    Getting low-emission trucks on the road is a step closer with investment in infrastructure to support hydrogen vehicles, the Energy and Resources Minister Megan Woods has announced. The Infrastructure Reference Group has provisionally approved $20 million for New Plymouth company Hiringa Energy to establish a nationwide network of hydrogen-fuelling stations. ...
    BeehiveBy beehive.govt.nz
    2 days ago
  • New training centre to upskill workers
    A new trades training centre to upskill the local workforce will be built in the South Waikato town of Tokoroa through funding from the Government’s COVID-19 Response and Recovery Fund, Education Minister Chris Hipkins and Regional Economic Development Minister Shane Jones have announced. The Government will contribute $10.84 million from ...
    BeehiveBy beehive.govt.nz
    2 days ago
  • Subsequent children legislation to change
    The Government has agreed to repeal part of the Oranga Tamariki Act subsequent children provisions, Minister for Children Tracey Martin announced today. “There are times when children need to go into care for their safety – the safety and care of children must always be paramount,” Minister Martin said. “But ...
    BeehiveBy beehive.govt.nz
    2 days ago
  • Funding to expand mental health support for Pacific peoples
    A $1.5 million boost to grow primary mental health and addiction services for Pacific peoples in Auckland, Hamilton and Canterbury will lead to better outcomes for Pacific communities, Associate Health Minister Jenny Salesa says.  Pasifika Futures has received funding to expand services through The Fono, Aotearoa New Zealand’s largest by ...
    BeehiveBy beehive.govt.nz
    2 days ago
  • Funding boost for sustainable food and fibre production
    Twenty-two projects to boost the sustainability and climate resilience of New Zealand’s food and fibres sector have been announced today by Agriculture Minister Damien O’Connor. The $18m funding will deliver practical knowledge to help farmers and growers use their land more sustainably, meet environmental targets, remain prosperous, and better understand ...
    BeehiveBy beehive.govt.nz
    2 days ago
  • Mature Workers Toolkit launched on business.govt.nz
    Employment Minister Willie Jackson welcomes an initiative that assists employers to get mature workers into New Zealand small businesses. The disadvantages that older people face in the workplace was highlighted in the whole of Government Employment Strategy.  In order to address this, a Mature Workers Toolkit has been developed and ...
    BeehiveBy beehive.govt.nz
    2 days ago
  • Trans-Tasman cooperation in a COVID-19 world
    New Zealand and Australia reaffirmed today the need for the closest possible collaboration as they tackle a global environment shaped by COVID-19, Foreign Affairs Minister Winston Peters said. “In these challenging times, our close collaboration with Australia is more vital than ever,” said Mr Peters. Mr Peters and his Australian ...
    BeehiveBy beehive.govt.nz
    2 days ago
  • Pike recovery efforts now in unexplored territory
    The recovery and forensic examination of the loader driven by survivor Russell Smith means the underground team are now moving into an area of the Pike River Mine that has not been seen since the explosion, Minister Responsible for Pike River Re-entry Andrew Little said. “The fifth and last robot ...
    BeehiveBy beehive.govt.nz
    2 days ago
  • Government confirms CovidCard trial to go ahead
    The Government has confirmed a community-wide trial of CovidCard technology as it explores options for COVID-19 contact tracing. “Effective contact tracing is a vital part of the COVID-19 response,” Minister of Health Chris Hipkins said. “While manual processes remain the critical component for contact tracing, we know digital solutions can ...
    BeehiveBy beehive.govt.nz
    2 days ago
  • Enhanced process for iwi aquaculture assets
    The government is proposing changes to aquaculture legislation to improve the process for allocating and transferring aquaculture assets to iwi. Fisheries Minister Stuart Nash has introduced the Maori Commercial Aquaculture Claims Settlement Amendment Bill to Parliament. It proposes a limited new discretionary power for Te Ohu Kaimoana Trustee Limited (ToKM). ...
    BeehiveBy beehive.govt.nz
    2 days ago
  • Bill introduced to fix National’s Family Court reform failures
    The Minister of Justice has today introduced the Family Court (Supporting Children in Court) Legislation Bill – the next step in the ongoing programme of work to fix the failed 2014 Family Court reforms led by then Justice Minister Judith Collins.  The Bill arises from the report of the Independent ...
    BeehiveBy beehive.govt.nz
    2 days ago
  • DOC takes action to adapt to climate change
    A new Department of Conservation (DOC) action plan tackles the impacts of climate change on New Zealand’s biodiversity and DOC managed infrastructure including tracks, huts and cultural heritage. Minister of Conservation Eugenie Sage says extreme weather events around the country have really brought home our vulnerability to changing weather patterns. ...
    BeehiveBy beehive.govt.nz
    3 days ago
  • Reduced international Antarctic season commences
    A heavily scaled back international Antarctic season will commence this week, Foreign Affairs Minister Winston Peters and Research, Science and Innovation Minister Megan Woods have confirmed. “Antarctica is the only continent that is COVID-19 free,” Mr Peters said. “Throughout the global pandemic, essential operations and long-term science have continued at ...
    BeehiveBy beehive.govt.nz
    3 days ago
  • New high performance sports hub for Upper Hutt
    The Government is providing up to $30 million to help fund the NZ Campus of Innovation and Sport in Upper Hutt - an investment that will create 244 jobs. “The sports hub is designed to be a world-leading shared service for a range of sports, offering the level of facilities ...
    BeehiveBy beehive.govt.nz
    3 days ago
  • Govt keeps projects on road to completion
    Transport Minister Phil Twyford announced today transport projects currently in construction will continue at pace due to extra Government support for transport projects to mitigate the impact of COVID-19. To keep the $16.9 billion 2018-21 National Land Transport Programme going the Government has allocated funding from the COVID Response and ...
    BeehiveBy beehive.govt.nz
    3 days ago
  • First project utilising $50 million ‘shovel ready’ fund for rural broadband announced
    $50 million for further rural broadband digital connectivity has been allocated from the $3 billion infrastructure fund in the COVID Response and Recovery Fund has been announced by Shane Jones, Minister for Infrastructure and Kris Faafoi, Minister for Broadcasting, Communications and Digital Media. The investment will go to boosting broadband ...
    BeehiveBy beehive.govt.nz
    3 days ago
  • Ultra-fast Broadband programme hits major milestone with more than one million connections
    The Minister for Broadcasting, Communications and Digital Media has congratulated the Ultra-fast Broadband (UFB) programme on its major milestone of connecting more than 1 million New Zealand households and businesses to UFB. “This milestone has been 10 years in the making and demonstrates the popularity of the UFB network. “Uptake ...
    BeehiveBy beehive.govt.nz
    3 days ago
  • Vaping legislation passes
    Landmark legislation passed today puts New Zealand on track to saving thousands of lives and having a smokefree generation sooner rather than later, Associate Health Minister, Jenny Salesa says. The Smokefree Environments and Regulated Products (Vaping) Amendment Bill regulates vaping products and heated tobacco devices. “There has long been concern ...
    BeehiveBy beehive.govt.nz
    3 days ago
  • Government repeals discriminatory law
    A discriminatory law that has been a symbol of frustration for many people needing and providing care and support, has been scrapped by the Government. “Part 4A of the New Zealand Public Health and Disability Amendment Bill (No 2) was introduced under urgency in 2013 by a National Government,” Associate ...
    BeehiveBy beehive.govt.nz
    3 days ago
  • More competitive fuel market on the way
    Kiwi motorists are set to reap the benefits of a more competitive fuel market following the passing of the Fuel Industry Bill tonight, Energy and Resources Minister Megan Woods says.  “This Act is where the rubber meets the road in terms of our response to the recommendations made in the ...
    BeehiveBy beehive.govt.nz
    3 days ago
  • Government delivers on rental reforms promise
    The Government has delivered on its promise to New Zealanders to modernise tenancy laws with the passing of the Residential Tenancies Amendment (RTA) Bill 2020 today, says Associate Minister of Housing (Public Housing), Kris Faafoi. “The Residential Tenancies Act 1986 was out-dated and the reforms in the RTA modernise our ...
    BeehiveBy beehive.govt.nz
    3 days ago
  • New rules in place to restore healthy rivers
    New rules to protect and restore New Zealand’s freshwater passed into law today. Environment Minister David Parker and Agriculture Minister Damien O’Connor welcomed the gazetting of the new national direction on freshwater management. “These regulations deliver on the Government’s commitment to stop further degradation, show material improvements within five years and ...
    BeehiveBy beehive.govt.nz
    3 days ago
  • Foreign Minister announces new Consul-General in Los Angeles
    Foreign Affairs Minister Winston Peters has announced the appointment of Jeremy Clarke-Watson as New Zealand’s new Consul-General in Los Angeles. “New Zealand and the United States share a close and dynamic partnership, based on a long history of shared values and democratic traditions,” Mr Peters said. “Mr Clarke-Watson is a ...
    BeehiveBy beehive.govt.nz
    3 days ago
  • Rental reforms provide greater support for victims of family violence
    Victims of family violence can end a tenancy with two days’ notice Landlords can terminate tenancies with 14 days’ notice if tenants assault them Timeframe brought forward for limiting rent increases to once every 12 months Extension of time Tenancy Tribunal can hear cases via phone/video conference Reform of New ...
    BeehiveBy beehive.govt.nz
    3 days ago
  • Apprenticeships support kicks off today
    Two employment schemes – one new and one expanded – going live today will help tens of thousands of people continue training on the job and support thousands more into work, the Government has announced. Apprenticeship Boost, a subsidy of up to $12,000 per annum for first year apprentices and ...
    BeehiveBy beehive.govt.nz
    3 days ago
  • Infrastructure to transform Omokoroa
    The Government is funding a significant infrastructure package at Omokoroa which will create 150 new jobs and help transform the Western Bay of Plenty peninsula, Urban Development Minister Phil Twyford announced today. Phil Twyford says the Government is investing $14 million towards the $28 million roading and water package. This ...
    BeehiveBy beehive.govt.nz
    3 days ago
  • Bill passes for managed isolation charges
    The Bill allowing the Government to recover some costs for managed isolation and quarantine passed its third reading today, with charges coming into force as soon as regulations are finalised. Putting regulations into force is the next step. “The COVID-19 Public Health Response Amendment Bill and its supporting regulations will ...
    BeehiveBy beehive.govt.nz
    3 days ago
  • Unemployment drop shows Govt plan to protect jobs and support businesses is working
    Today’s unemployment data shows the Government’s plan to protect jobs and cushion the blow for businesses and households against the economic impact of COVID-19 was the right decision, Finance Minister Grant Robertson says. Stats NZ said today that New Zealand’s unemployment rate in the June quarter – which includes the ...
    BeehiveBy beehive.govt.nz
    3 days ago