The Mayor of Supercity this week has given a textbook example of how not to communicate in a crisis.
Friday: “It’s pissing down so no tennis.”
Saturday: “I’ve got to deal with media drongos over the flooding tomorrow so sadly no tennis for me tomorrow.” Also “It will be interesting to see just how well-prepared Wellington is when the earthquake strikes.”
Sunday: “emergency managers may have made some incorrect decisions.”
Monday: “Please don’t” publish Drongos message. And “don’t f*** me over … I am the mayor for three years. You can’t do anything about that”. Also “I don’t think I personally did anything wrong”.
Tuesday: “People do have to do some things themselves … If someone rings and says the drain is blocked outside my house, I’d say get a shovel and go and do it if you can. We don’t pay rates for someone to be standing outside your house 24/7.
Wednesday: “all comms should go through me, to ensure they’re consistent, clear, up-to-date, and accurate”.
Thursday: “They’re [the elderly trapped in high rise apartments] are just another community, they’re being looked after by their community”.
Friday: nothing yet.
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