Moderation notes in election year

Written By: - Date published: 1:18 pm, July 27th, 2023 - 4 comments
Categories: admin, The Standard - Tags:

Some guidelines about current moderation. I’m writing this from my perspective as a moderator on The Standard. Other moderators may take a different approach, but I think what I am about to say is a reasonable guide for how we manage to keep the commentariat focused on robust debate.

The first rule of moderation

Don’t waste moderator time. Whatever sympathy we might have for your position or situation, it will evaporate quickly once our time starts getting sucked up unnecessarily. I cannot overemphasis this point: a large part of moderation happens because of wasting the time of people who volunteer to keep the commentariat on The Standard in good working order.

If you get moderated, stop and listen to and think about what the moderator is saying. If they don’t make sense or you don’t understand, then ask. Take a break if you need to, then come back.

It also pays to read the moderations of other people, because this is the best way to learn and understand how moderation works here.

Wasting moderator time is things like arguing against the moderation, hassling or attacking the moderator, and not providing evidence or explanation when requested.

Moderation is a range of things,

  • suggestions
  • warnings
  • premod (none of your comments will appear until released manually by a moderator)
  • short, medium, long or permanent bans
  • deleting part of or whole comment (usually seen as [deleted] in the comment where the text was)

Things you will get moderated for,

  • Defamatory comments
  • Attacking authors or moderators (we value them much more highly than commenters, and they get special protections)
  • Outright abuse of other commenters
  • The usual list one would expect on a progressive blog: blatant racism, misogyny, homophobia etc
  • Not responding to moderator requests
  • Quotes without links

Things you may get moderated for,

  • Patterns of behaviour that cause problems for the mods, authors, or the commentariat
  • Spamming the site with lots of links
  • Overlong copypasta

Moderators mostly put moderation notes in your comment, in bold. eg,

[please stop attacking other commenters – weka]

We then reply to your comment saying something like “mod note for you”. There is an expectation that you will read comments to you from moderators (that is all the authors on the site). You can see replies to you in the Replies tab on a lap/desktop, or in the desktop version on a mobile device (ask if you don’t know how to find this).

Sometimes we write a mod note in a reply instead, bolded or unbolded. Because moderators also take part in debates here, at times it can be unclear if a comment is a moderation or not. I try and put “moderation note” or similar at the start of the comment. If you are unsure, ask. Asking without snark or aggro will go a lot further.

Moderators tend to take a dim view of people that simply don’t respond and turn up a week later as if nothing has happened.

We keep notes in the back end of most moderations, so we can see patterns of behaviour. Patterns of behaviour that disrupt the commentariat or waste moderator time are the main reason why people here get banned.

Current problems

There are two issues with moderation currently, these easily take the most of my moderation time: linking when quoting, and providing evidence when asked by a moderator. It’s particularly irksome that it is regulars who are causing these problems.

Linking when quoting

Any time (seriously, every single time), you copy and paste a quote you have to provide a link to where you copied it from. Every time.

It doesn’t matter if the link is paywalled, or you are on a phone, or whatever other reason you have, you still have to link. If you don’t know how to link, please ask.

If you are copypasting from something not online, like an email or book, then please provide a reference eg Labour Party email to members 27/6/23

If you don’t link, you risk the copypasta, or even the whole comment, being deleted (depending on how much time moderators have and whether it’s an ongoing problem. Newbies get an explanation, repeat offenders get their comments deleted).

Providing evidence

The site Policy says this,

We encourage robust debate and we’re tolerant of dissenting views. But this site run for reasonably rational debate between dissenting viewpoints and we intend to keep it operating that way.

What we’re not prepared to accept are pointless personal attacks, or tone or language that has the effect of excluding others. We are intolerant of people starting or continuing flamewars where there is little discussion or debate. This includes making assertions that you are unable to substantiate with some proof (and that doesn’t mean endless links to unsubstantial authorities) or even argue when requested to do so. Such comments may be deleted without warning or one of the alternatives below may be employed. The action taken is completely up to the moderator who takes it.

The bit that I’ve bolded is particularly important. There’s a concerning tendency at the moment, especially on controversial topics, to make declarations of fact that contain exaggerations. All sides of various debates are doing this.

I’m asking the commentariat, especially the regular Standaristas who maintain the standard of debate here, to stop and think this through. We live in an age of increasing disinformation, from all sorts of sources. At The Standard, we hold a strong ethic of robust debate and key to that is that the information we share here has to be evidence based. If we don’t hold this standard, then the site will degenerate into social media reckons and divided, entrenched positions. The Standard is one the few places online now where we control for this.

We don’t generally expect people to provide evidence every single time they say something, some things are well known and don’t need backing up. But you do have to provide evidence when asked (see policy quote above).

Evidence guidelines

Providing evidence needs to be in a way that is easily accessible to authors, moderators, readers and commenters. These are the guidelines I currently use and expect people to meet,

  • an explanation of your point
  • with a quote/s to back it up
  • and a link to where that quote came from

To be really clear here, a link on its own is insufficient. Moderators don’t want to have to read a whole article to try and parse your argument or what you consider to be evidence for it. Readers generally don’t want to either. The onus is on the person making the claim to provide the evidence easily visible, readable and understandable in a comment.

If using video/audio as evidence, please provide the link and a time stamp to the relevant bits, as well as your explanation.

If you can’t provide that, or you have made a mistake, then just acknowledge that and withdraw the claim of fact.

An example,

Commenter: the Greens have said they will never support National into government

Moderator: can you please provide evidence for that?

Commenter: This post in 2016 explains how the party chooses who it will be in government with. This position has been consistent within the party since then,

Both James Shaw and the rest of the Green Party itself have repeatedly stated that they will not form a government with National. The membership developed the current position of the party in 2011 (there is a more recent one that is worded slightly differently).

https://thestandard.org.nz/green-politics/

Fairness

Moderators try to be fair. Sometimes we go out of our way to help a commenter meet moderator requests. But there are limits and ultimately the first rule of moderation is about moderator time. I give clear explanations of what is expected and I’m always open to requests for clarification.

At the moment I am spending more time on moderation than I am on writing posts. My patience for that is fast running out. The closer we get to the election, the more posts will take a priority.

I hope this post will help people understand what we do and why we do it this way. Thoughtful and respectful commentary, feedback and questions are welcome below.

Edit: previous posts about moderation are worth reading too.

4 comments on “Moderation notes in election year ”

  1. Hi weka. Sorry about my careless comment earlier: it wasn't worth the hassle and didn't shed light, it only caused heat.

    And thus the actual point I was trying to make (re: the Disinformation Project) was completely ignored

    • weka 1.1

      thanks rob. That's a really good example of both the problems exaggeration causes, and also how to step back from that. Much appreciated.

  2. Roy Cartland 2

    Great post @Weka. I'd add that reading mod notes is not only informative, but fun – most mods have a very good way with words, and the notes are as entertaining as some of the discussion.

  3. Anker 3

    Thanks Weka. And thanks for all the work you and the other moderators do.

Recent Comments

Recent Posts

  • Pharmac Chair appointed
    Hon Paula Bennett has been appointed as member and chair of the Pharmac board, Associate Health Minister David Seymour announced today. "Pharmac is a critical part of New Zealand's health system and plays a significant role in ensuring that Kiwis have the best possible access to medicines,” says Mr Seymour. ...
    BeehiveBy beehive.govt.nz
    14 hours ago
  • Taking action on Fetal Alcohol Spectrum Disorder
    Hundreds of New Zealand families affected by Fetal Alcohol Spectrum Disorder (FASD) will benefit from a new Government focus on prevention and treatment, says Health Minister Dr Shane Reti. “We know FASD is a leading cause of preventable intellectual and neurodevelopmental disability in New Zealand,” Dr Reti says.  “Every day, ...
    BeehiveBy beehive.govt.nz
    2 days ago
  • New sports complex opens in Kaikohe
    Regional Development Minister Shane Jones today attended the official opening of Kaikohe’s new $14.7 million sports complex. “The completion of the Kaikohe Multi Sports Complex is a fantastic achievement for the Far North,” Mr Jones says. “This facility not only fulfils a long-held dream for local athletes, but also creates ...
    BeehiveBy beehive.govt.nz
    2 days ago
  • Diplomacy needed more than ever
    Foreign Minister Winston Peters’ engagements in Türkiye this week underlined the importance of diplomacy to meet growing global challenges.    “Returning to the Gallipoli Peninsula to represent New Zealand at Anzac commemorations was a sombre reminder of the critical importance of diplomacy for de-escalating conflicts and easing tensions,” Mr Peters ...
    BeehiveBy beehive.govt.nz
    2 days ago
  • Anzac Commemorative Address, Buttes New British Cemetery Belgium
    Ambassador Millar, Burgemeester, Vandepitte, Excellencies, military representatives, distinguished guests, ladies and gentlemen – good morning and welcome to this sacred Anzac Day dawn service.  It is an honour to be here on behalf of the Government and people of New Zealand at Buttes New British Cemetery, Polygon Wood – a deeply ...
    BeehiveBy beehive.govt.nz
    2 days ago
  • Anzac Commemorative Address – NZ National Service, Chunuk Bair
    Distinguished guests -   It is an honour to return once again to this site which, as the resting place for so many of our war-dead, has become a sacred place for generations of New Zealanders.   Our presence here and at the other special spaces of Gallipoli is made ...
    BeehiveBy beehive.govt.nz
    3 days ago
  • Anzac Commemorative Address – Dawn Service, Gallipoli, Türkiye
    Mai ia tawhiti pamamao, te moana nui a Kiwa, kua tae whakaiti mai matou, ki to koutou papa whenua. No koutou te tapuwae, no matou te tapuwae, kua honoa pumautia.   Ko nga toa kua hinga nei, o te Waipounamu, o te Ika a Maui, he okioki tahi me o ...
    BeehiveBy beehive.govt.nz
    3 days ago
  • PM announces changes to portfolios
    Paul Goldsmith will take on responsibility for the Media and Communications portfolio, while Louise Upston will pick up the Disability Issues portfolio, Prime Minister Christopher Luxon announced today. “Our Government is relentlessly focused on getting New Zealand back on track. As issues change in prominence, I plan to adjust Ministerial ...
    BeehiveBy beehive.govt.nz
    4 days ago
  • New catch limits for unique fishery areas
    Recreational catch limits will be reduced in areas of Fiordland and the Chatham Islands to help keep those fisheries healthy and sustainable, Oceans and Fisheries Minister Shane Jones says. The lower recreational daily catch limits for a range of finfish and shellfish species caught in the Fiordland Marine Area and ...
    BeehiveBy beehive.govt.nz
    5 days ago
  • Minister welcomes hydrogen milestone
    Energy Minister Simeon Brown has welcomed an important milestone in New Zealand’s hydrogen future, with the opening of the country’s first network of hydrogen refuelling stations in Wiri. “I want to congratulate the team at Hiringa Energy and its partners K one W one (K1W1), Mitsui & Co New Zealand ...
    BeehiveBy beehive.govt.nz
    5 days ago
  • Urgent changes to system through first RMA Amendment Bill
    The coalition Government is delivering on its commitment to improve resource management laws and give greater certainty to consent applicants, with a Bill to amend the Resource Management Act (RMA) expected to be introduced to Parliament next month. RMA Reform Minister Chris Bishop has today outlined the first RMA Amendment ...
    BeehiveBy beehive.govt.nz
    6 days ago
  • Overseas decommissioning models considered
    Overseas models for regulating the oil and gas sector, including their decommissioning regimes, are being carefully scrutinised as a potential template for New Zealand’s own sector, Resources Minister Shane Jones says. The Coalition Government is focused on rebuilding investor confidence in New Zealand’s energy sector as it looks to strengthen ...
    BeehiveBy beehive.govt.nz
    6 days ago
  • Release of North Island Severe Weather Event Inquiry
    Emergency Management and Recovery Minister Mark Mitchell has today released the Report of the Government Inquiry into the response to the North Island Severe Weather Events. “The report shows that New Zealand’s emergency management system is not fit-for-purpose and there are some significant gaps we need to address,” Mr Mitchell ...
    BeehiveBy beehive.govt.nz
    6 days ago
  • Justice Minister to attend Human Rights Council
    Justice Minister Paul Goldsmith is today travelling to Europe where he’ll update the United Nations Human Rights Council on the Government’s work to restore law and order.  “Attending the Universal Periodic Review in Geneva provides us with an opportunity to present New Zealand’s human rights progress, priorities, and challenges, while ...
    BeehiveBy beehive.govt.nz
    6 days ago
  • Patterson reopens world’s largest wool scouring facility
    Associate Agriculture Minister, Mark Patterson, formally reopened the world’s largest wool processing facility today in Awatoto, Napier, following a $50 million rebuild and refurbishment project. “The reopening of this facility will significantly lift the economic opportunities available to New Zealand’s wool sector, which already accounts for 20 per cent of ...
    BeehiveBy beehive.govt.nz
    6 days ago
  • Speech to the Southland Otago Regional Engineering Collective Summit, 18 April 2024
    Hon Andrew Bayly, Minister for Small Business and Manufacturing  At the Southland Otago Regional Engineering Collective (SOREC) Summit, 18 April, Dunedin    Ngā mihi nui, Ko Andrew Bayly aho, Ko Whanganui aho    Good Afternoon and thank you for inviting me to open your summit today.    I am delighted ...
    BeehiveBy beehive.govt.nz
    6 days ago
  • Government to introduce revised Three Strikes law
    The Government is delivering on its commitment to bring back the Three Strikes legislation, Associate Justice Minister Nicole McKee announced today. “Our Government is committed to restoring law and order and enforcing appropriate consequences on criminals. We are making it clear that repeat serious violent or sexual offending is not ...
    BeehiveBy beehive.govt.nz
    6 days ago
  • New diplomatic appointments
    Foreign Minister Winston Peters has today announced four new diplomatic appointments for New Zealand’s overseas missions.   “Our diplomats have a vital role in maintaining and protecting New Zealand’s interests around the world,” Mr Peters says.    “I am pleased to announce the appointment of these senior diplomats from the ...
    BeehiveBy beehive.govt.nz
    6 days ago
  • Humanitarian support for Ethiopia and Somalia
    New Zealand is contributing NZ$7 million to support communities affected by severe food insecurity and other urgent humanitarian needs in Ethiopia and Somalia, Foreign Minister Rt Hon Winston Peters announced today.   “Over 21 million people are in need of humanitarian assistance across Ethiopia, with a further 6.9 million people ...
    BeehiveBy beehive.govt.nz
    6 days ago
  • Arts Minister congratulates Mataaho Collective
    Minister for Arts, Culture and Heritage Paul Goldsmith is congratulating Mataaho Collective for winning the Golden Lion for best participant in the main exhibition at the Venice Biennale. "Congratulations to the Mataaho Collective for winning one of the world's most prestigious art prizes at the Venice Biennale.  “It is good ...
    BeehiveBy beehive.govt.nz
    1 week ago
  • Supporting better financial outcomes for Kiwis
    The Government is reforming financial services to improve access to home loans and other lending, and strengthen customer protections, Commerce and Consumer Affairs Minister Andrew Bayly and Housing Minister Chris Bishop announced today. “Our coalition Government is committed to rebuilding the economy and making life simpler by cutting red tape. We are ...
    BeehiveBy beehive.govt.nz
    1 week ago
  • Trade relationship with China remains strong
    “China remains a strong commercial opportunity for Kiwi exporters as Chinese businesses and consumers continue to value our high-quality safe produce,” Trade and Agriculture Minister Todd McClay says.   Mr McClay has returned to New Zealand following visits to Beijing, Harbin and Shanghai where he met ministers, governors and mayors and engaged in trade and agricultural events with the New ...
    BeehiveBy beehive.govt.nz
    1 week ago
  • PM’s South East Asia mission does the business
    Prime Minister Christopher Luxon has completed a successful trip to Singapore, Thailand and the Philippines, deepening relationships and capitalising on opportunities. Mr Luxon was accompanied by a business delegation and says the choice of countries represents the priority the New Zealand Government places on South East Asia, and our relationships in ...
    BeehiveBy beehive.govt.nz
    1 week ago
  • $41m to support clean energy in South East Asia
    New Zealand is demonstrating its commitment to reducing global greenhouse emissions, and supporting clean energy transition in South East Asia, through a contribution of NZ$41 million (US$25 million) in climate finance to the Asian Development Bank (ADB)-led Energy Transition Mechanism (ETM). Prime Minister Christopher Luxon and Climate Change Minister Simon Watts announced ...
    BeehiveBy beehive.govt.nz
    1 week ago
  • Minister releases Fast-track stakeholder list
    The Government is today releasing a list of organisations who received letters about the Fast-track applications process, says RMA Reform Minister Chris Bishop. “Recently Ministers and agencies have received a series of OIA requests for a list of organisations to whom I wrote with information on applying to have a ...
    BeehiveBy beehive.govt.nz
    1 week ago
  • Judicial appointments announced
    Attorney-General Judith Collins today announced the appointment of Wellington Barrister David Jonathan Boldt as a Judge of the High Court, and the Honourable Justice Matthew Palmer as a Judge of the Court of Appeal. Justice Boldt graduated with an LLB from Victoria University of Wellington in 1990, and also holds ...
    BeehiveBy beehive.govt.nz
    1 week ago
  • Education Minister heads to major teaching summit in Singapore
    Education Minister Erica Stanford will lead the New Zealand delegation at the 2024 International Summit on the Teaching Profession (ISTP) held in Singapore. The delegation includes representatives from the Post Primary Teachers’ Association (PPTA) Te Wehengarua and the New Zealand Educational Institute (NZEI) Te Riu Roa.  The summit is co-hosted ...
    BeehiveBy beehive.govt.nz
    1 week ago
  • Value of stopbank project proven during cyclone
    A stopbank upgrade project in Tairawhiti partly funded by the Government has increased flood resilience for around 7000ha of residential and horticultural land so far, Regional Development Minister Shane Jones says. Mr Jones today attended a dawn service in Gisborne to mark the end of the first stage of the ...
    BeehiveBy beehive.govt.nz
    1 week ago
  • Anzac commemorations, Türkiye relationship focus of visit
    Foreign Affairs Minister Winston Peters will represent the Government at Anzac Day commemorations on the Gallipoli Peninsula next week and engage with senior representatives of the Turkish government in Istanbul.    “The Gallipoli campaign is a defining event in our history. It will be a privilege to share the occasion ...
    BeehiveBy beehive.govt.nz
    1 week ago
  • Minister to Europe for OECD meeting, Anzac Day
    Science, Innovation and Technology and Defence Minister Judith Collins will next week attend the OECD Science and Technology Ministerial conference in Paris and Anzac Day commemorations in Belgium. “Science, innovation and technology have a major role to play in rebuilding our economy and achieving better health, environmental and social outcomes ...
    BeehiveBy beehive.govt.nz
    1 week ago
  • Comprehensive Partnership the goal for NZ and the Philippines
    Prime Minister Christopher Luxon held a bilateral meeting today with the President of the Philippines, Ferdinand Marcos Jr.  The Prime Minister was accompanied by MP Paulo Garcia, the first Filipino to be elected to a legislature outside the Philippines. During today’s meeting, Prime Minister Luxon and President Marcos Jr discussed opportunities to ...
    BeehiveBy beehive.govt.nz
    1 week ago
  • Government commits $20m to Westport flood protection
    The Government has announced that $20 million in funding will be made available to Westport to fund much needed flood protection around the town. This measure will significantly improve the resilience of the community, says Local Government Minister Simeon Brown. “The Westport community has already been allocated almost $3 million ...
    BeehiveBy beehive.govt.nz
    1 week ago
  • Taupō takes pole position
    The Government is proud to support the first ever Repco Supercars Championship event in Taupō as up to 70,000 motorsport fans attend the Taupō International Motorsport Park this weekend, says Economic Development Minister Melissa Lee. “Anticipation for the ITM Taupō Super400 is huge, with tickets and accommodation selling out weeks ...
    BeehiveBy beehive.govt.nz
    1 week ago
  • Cost of living support for low-income homeowners
    Local Government Minister Simeon Brown has announced an increase to the Rates Rebate Scheme, putting money back into the pockets of low-income homeowners.  “The coalition Government is committed to bringing down the cost of living for New Zealanders. That includes targeted support for those Kiwis who are doing things tough, such ...
    BeehiveBy beehive.govt.nz
    1 week ago
  • Government backing mussel spat project
    The Coalition Government is investing in a project to boost survival rates of New Zealand mussels and grow the industry, Oceans and Fisheries Minister Shane Jones has announced. “This project seeks to increase the resilience of our mussels and significantly boost the sector’s productivity,” Mr Jones says. “The project - ...
    BeehiveBy beehive.govt.nz
    1 week ago
  • Government focused on getting people into work
    Benefit figures released today underscore the importance of the Government’s plan to rebuild the economy and have 50,000 fewer people on Jobseeker Support, Social Development and Employment Minister Louise Upston says. “Benefit numbers are still significantly higher than when National was last in government, when there was about 70,000 fewer ...
    BeehiveBy beehive.govt.nz
    2 weeks ago
  • Clean energy key driver to reducing emissions
    The Government’s commitment to doubling New Zealand’s renewable energy capacity is backed by new data showing that clean energy has helped the country reach its lowest annual gross emissions since 1999, Climate Change Minister Simon Watts says. New Zealand’s latest Greenhouse Gas Inventory (1990-2022) published today, shows gross emissions fell ...
    BeehiveBy beehive.govt.nz
    2 weeks ago
  • Earthquake-prone buildings review brought forward
    The Government is bringing the earthquake-prone building review forward, with work to start immediately, and extending the deadline for remediations by four years, Building and Construction Minister Chris Penk says. “Our Government is focused on rebuilding the economy. A key part of our plan is to cut red tape that ...
    BeehiveBy beehive.govt.nz
    2 weeks ago
  • Thailand and NZ to agree to Strategic Partnership
    Prime Minister Christopher Luxon and his Thai counterpart, Prime Minister Srettha Thavisin, have today agreed that New Zealand and the Kingdom of Thailand will upgrade the bilateral relationship to a Strategic Partnership by 2026. “New Zealand and Thailand have a lot to offer each other. We have a strong mutual desire to build ...
    BeehiveBy beehive.govt.nz
    2 weeks ago
  • Government consults on extending coastal permits for ports
    RMA Reform Minister Chris Bishop and Transport Minister Simeon Brown have today announced the Coalition Government’s intention to extend port coastal permits for a further 20 years, providing port operators with certainty to continue their operations. “The introduction of the Resource Management Act in 1991 required ports to obtain coastal ...
    BeehiveBy beehive.govt.nz
    2 weeks ago

Page generated in The Standard by Wordpress at 2024-04-28T11:37:41+00:00