Written By:
Tane - Date published:
12:30 pm, April 14th, 2009 - 22 comments
Categories: business, national/act government, workers' rights -
Tags: mike egan, recession, restaurant association
Restaurant Association chairman Mike Egan on how to treat your staff during a recession:
“if some of our employees cannot adapt fast enough we will drag them out of the cave and leave them to the sabre-tooth tigers and find staff who can and will adapt”.
Most of the people he’s talking about are on minimum wage or close to it, and nearly all of them will be on 90 day fire at will periods.
As the National-led government contemplates further attacks on our rights at work it’s worth bearing in mind just whose interests they’re working for.
UPDATE: Seems Mike Egan owns One Red Dog and Monsoon Poon. I’d encourage Standard readers to take their custom elsewhere.
The current rise of populism challenges the way we think about people’s relationship to the economy.We seem to be entering an era of populism, in which leadership in a democracy is based on preferences of the population which do not seem entirely rational nor serving their longer interests. ...
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And those who run businesses in the hospitality industry wonder why they cannot find good employees.
With neanderthals like Mike Egan making comments like this, is it any wonder?
Maybe said tounge in cheek.
What about the employers rights to have adequat staff that will keep them in business.
With un-employment rising getting better staff should be a bit easier to find.
Also agree there are bastards as bosses, but not all as this site seems to suggest.
Anyone know what restuarant he runs?
From companies.govt.nz
Egan, Michael John
One Red Dog
Monsoon Poon
202 The Terrace Villas
Boulcott Street Bistro
I’ve no idea what the other two restaurants are “runs five wellington restaurants and a serviced apartment business”
Not that I care much. One Red Dog is the pits with shitty service, Monsoon Poon is bland and Boulcott Street Bistro seems to only be frequented by people of the white haired variety.
The left are so f…ing full of double standards, If some one had said “brown skinned” people instead of “white haired” you would have had your balls torn out and labelled a racist. Maybe you should change your name to double standards
Rich
One Red Dog
Boulcott Street Bistro
Monsoon Poon
I can’t find the other 2 as quoted “5 restaurants” but the serviced apartment is at 202 The Terrace.
knowing this oik runs ORD and MP, it’s no wonder the service and food at these two restaurants is appalling. I can’t speak for BSB as Im not of the white haired variety that tends to frequent this place.
Hmm I would completely disagree with your statement about the quality of Monsoon Poon. Every time I have been there I have thoroughly enjoyed it, as has anyone I have spoken to. The fact that there is always a substantial wait to get a table would suggest your views are in the minority Jasper.
With regards the comments from Egan – I agree with them, if not the way he has put them across. When you have a business to run, in a recession especially, you can not afford slackers and those with a poor attitude on the payroll. Too bloody right they should be replaced with those who will do better.
I can’t for the life of me see why anyone would want to side with the useless employee – as though they are owed a living by the employer.
Here’s what I get from the article.
– as a service industry, restaurants employ lots of Gen Y workers, and many of them think the world owes them everything on a silver platter
– this attitude is not a good thing to have in a service industry during a recession, as restaurants need to keep their customers happy
– Gen Y workers who think they are doing the restaurant a favour by working there and who think they are doing the customers a favour by bringing them their meals may find themselves replaced by restaurant staff with better customer service skills
– restaurants need to do customer-service-oriented things like overcompensating for mistakes, offering simple niceties, and examining themselves regularly to ensure they’re offering what customers actually want
Can someone point to the bit I’m supposed to be shocked and angry about?
How about the ludicrous and insulting nature of your genrealisation about a generation. Or the disrespectful and disparaging nature of the quote – caves, sabre-tooth tigers. Shall I make a sweeping generalisation about members of whatever generation you belong to. Many members of your generation show an utter lack of repsect.
You don’t really get this whole “paraphrasing” thing, do you?
OK I should direct it at the article then.
You have to earn respect darling
You have to earn respect darling
Why don’t you start out by learning to spell ‘hypocricy’?
For all you wondering about the other restaurants – there’s a Monsoon Poon in Auckland (though that might not count, Auckland not Wellington), and there are two One Red Dogs: Blair St and Loaded Hog.
BSB is top notch grub, Monsoon Pooncan be good too. Firecracker Chicken.
dont you mean “Hypocrisy”?
@Quoth the Raven
Ab seems fairly accurate to me. How about instead of frothing at the mouth about a form of expression, focus on the message: basically “pull your friggin socks up and give people good service if you want a job in the service industry”.
Generational stuff? get stuffed. there is a “general” character well documented, and the writer to which you so evangelically respond has moderated any sweeping statements with qualifiers to specifically avoid the tar-brush.
Ugh. Moderation.
For some reason Mike Egan and this latest bit of spam trapped seem to go together.
Mike Egan seems to have the same sense of marketing. Thought I’d share the spam.
Hmm I would completely disagree with your statement about the quality of Monsoon Poon. Every time I have been there I have thoroughly enjoyed it, as has anyone I have spoken to. The fact that there is always a substantial wait to get a table would suggest your views are in the minority Jasper.
I’ll second Jasper. Monsoon Poon food is generally bland and deeply average, much as you would expect food from a chain restaurant to taste.
The first 20 ingredients of its ’25 Herb & Spice Indian Lamb Curry’ (“A Monsoon classic”) appeared to be tomato puree the time I ordered it. It was one of the worst curries I’ve ordered at a restaurant. My next visit was merely average.
And what sort of complete arse would brand his restaurant with “love u long time”? Something a prostitute says?
I’m guessing Mr Egan does not run things with a lot of love in his heart …
“And what sort of complete arse would brand his restaurant with “love u long time’? Something a prostitute says?”
Um, the name “Monsoon Poon” might be a clue here…
I have to say that we have a wee storm in a tea cup here. Mike Egan may seem like a prat, but great piece of marketing by the guy though. No publicity is bad publicity, except cockroaches in the kitchen maybe…
No matter what generation you come from (Grey haired or Y), I’m sure you expect a certain standard of service when you go to a resturant. You may be getting worked up about the workers here, but you would still grumble if they treat you badly at the resturant. Why can’t the owner make use of the market and go for the best staff available. I’m sure if you were unemployed and a hard worker, you would feel aggrieved if a complete slacker had a job you were far better qualified to do.
The 90 day rule only applies if you have it in your contract, you are entitled to have it removed. Even if you do sign it, your employer should work with you to ensure that you have a chance to perform your job properly, otherwise they can be had up for unfair dismissal.
It’s all a case of media hype and a quote probably taken out of context. I agree with Peter Johns who said it was probably said tongue in cheek, but then again, behind every joke it is said there is an element of truth.
“I’d encourage Standard readers to take their custom elsewhere.”
yeah – that’s the way – make sure none of the staff have jobs anymore. Great thinking Einstein
“food is generally bland and deeply average”
sounds good reason for Mr Egan to throw the chefs out of the cave first?
Crashman wrote:
“The 90 day rule only applies if you have it in your contract, you are entitled to have it removed. Even if you do sign it, your employer should work with you to ensure that you have a chance to perform your job properly, otherwise they can be had up for unfair dismissal.”
Yes of course it’s a very fair and balanced piece of legislation. I can see all those would-be service workers now, facing rising unemployment and another 100 or so competitors for the job, saying “Sure, I’ll take it, but only if you don’t include the 90 day trial period.” I’m sure that’ll really work out well …
Cheers,
John