RealMe and online government – good when it works
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- Date published:
2:53 pm, December 27th, 2017 - 24 comments
Categories: uncategorized -
Tags: first world problems, geeks, government, maintenance, real me, summer
The only thing worse than standing in queues with lumps of paper is having a website system that isn’t functioning.
I have to head overseas for work early in January. I found out on friday as I was leaving work. Work keeps a scan of my passport page for the travel agent. So on saturday, it turned out that I’d have to get my passport renewed because it is nearing its age limit.
So I did the usual bit of investigation. The passport office announced… Rats…
The Passport Office will be closed from 5:00pm on the 22nd December, and will reopen on the 3rd January. During this time a Call Out service is available by appointment, please contact us for further information. The Contact Centre will be open the 27th, 28th and 29th December from 8:30am to 5:00pm for urgent enquiries only.
But they would allow me to do everything online and if I paid more then I could get it in 3 or so days after the 3rd.
The company is paying, so I didn’t give a damn about the cost. It is peanuts compared to the airfare costs and the contract I was going to support. In the blithe expectation that I’d be able to do this after the xmas shopping, the two Xmas meals, and the bloated stupor following the second as I experienced the chocolate high. But to be sure, I started the application early.
I found my passport (carefully stored after an apartment move). Managed to manufacture an intrusive RealMe login. Got the passport site to accept a bleary eyed early photo from Xmas morning before driving to Mangawhai standing against the bathroom wall. I will now look like sleepy drunk for the next decade. Filled out the online form with a minimum of cussing up to the point of needing a non-family referee. Ok – it appears that no-one is near their passports on Xmas day, or boxing day unless they are on a plane.
Now I have located one person who has stayed in the deserted Auckland and who has a valid passport. So I try to get back to my saved application page to find out exactly what I information I need
- The passport office didn’t email me the resume key. It isn’t even in my spam folders.
- and RealMe is down.
It is sunny outside. I don’t want to be at home if I’m going to have to get baked in a tropical sauna for 3 weeks trying to code. And some arsehole has managed to leave their fire alarm whooping and telling people to leave the building for the last few hours purely to irritate me.
These are all first world problems I know. But why can’t the geeks in the government try to do things like do their damn maintenance in the european day…
It sounds from the nice person on the phone that Real Me may resurrect itself sometime soon(ish). But I’m getting on my bike and off to the park with some SPF 50..
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The Green Party has written to the Speaker of the House requesting he enable a personal vote on the Treaty Principles Bill. ...2 weeks ago
- Govt move to exclude journalist risks chilling effect
The Green Party is alarmed by the Government’s move to exclude a journalist from covering this week’s apology for the survivors of abuse in state and faith-based care. ...2 weeks ago
- Without action, an apology will be empty air
For tomorrow’s apology to survivors of abuse in state and faith-based care to hold any water, the Government must not pursue the same policies that drove the abuse in the first place. ...2 weeks ago
- Release: Concerns remain over tobacco interference
Concerns about the tobacco industry’s ability to interfere in government policy making remain, despite the inability of the Office of the Auditor-General to investigate the Government’s decision to halve the excise tax on heated tobacco products. ...2 weeks ago
- Urgent wake-up call on climate
The Climate Change Commission’s latest advice indicates Aotearoa needs to be stepping up on climate action. ...2 weeks ago
- Green MP’s Meme-ber’s Bill set to save the world
Break out the punchlines and dust off your meme folder: Green Party MP Kahurangi Carter’s Copyright (Parody and Satire) Amendment Bill was pulled from the Ballot yesterday. ...2 weeks ago
- Release: Poroporoaki: Ta Robert (Bom) Gillies
Kua hinga te manawa kairākau o Te Rua Tekau Ma Waru Tiwhatiwha te po! Kakarauru i te po! Ka rapuhia kei hea koe kua riro! Haere e te Ika a Whiro ki o tini hoa kua ngaro atu ki te Pō ...2 weeks ago
- Labour, Greens and Te Pāti Māori call on the Prime Minister to block the Treaty Principles Bill
The opposition parties stand united for an Aotearoa that honours Te Tiriti, rather than seeking to rewrite it. Labour, the Greens and Te Pāti Māori are working together against the Government’s divisive Treaty Principles Bill. ...2 weeks ago
- Release: Labour, Greens and Te Pāti Māori call on the Prime Minister to block the Treaty Principle...
The opposition parties stand united for an Aotearoa that honours Te Tiriti, rather than seeking to rewrite it. Labour, the Greens and Te Pāti Māori are working together against the Government’s divisive Treaty Principles Bill. ...2 weeks ago
- NZ must pursue independent foreign policy
The Green Party says the need is greater than ever for Aotearoa New Zealand to pursue an independent foreign policy. ...2 weeks ago
- Record number of submissions received on granny flat proposal
Nearly 2,000 submissions have been received on the Government’s proposals aimed at making it easier to build a granny flat of up to 60 square metres without a resource or building consent, RMA Reform Minister Chris Bishop and Building and Construction Minister Chris Penk say. “This is the highest number ...1 hour ago - District Court Judge appointed
Attorney-General Judith Collins today announced the appointment of Rebecca Guthrie as a District Court Judge. Judge Guthrie was admitted to the bar in 1997 following her graduation from the University of Canterbury in 1996 (LLB, BA). She commenced her legal career in Hastings in 1997 before moving to London in ...2 hours ago
- Appointments strengthen Predator Free 2050
The latest Predator Free 2050 Board appointments will help to strengthen biodiversity efforts across Aotearoa New Zealand, Conservation Minister Tama Potaka says. Mr Potaka today announced two appointments to the Board of Directors of Predator Free 2050 Limited, a key player in the wider Predator Free 2050 Programme. “The Predator ...3 hours ago
- New facility in Christchurch will improve the lives of young New Zealanders
Mental Health Minister Matt Doocey today opened Kahurangi, an innovative and much-needed facility for Canterbury’s Child, Adolescent, and Family Mental Health Services. “The new state of the art outpatient facility opened today will be a gamechanger for the way mental health is delivered for young people in Canterbury,” says Mr ...3 hours ago
- Driver safety screens to be installed on Auckland buses
Transport Minister Simeon Brown has welcomed news from the NZ Transport Agency (NZTA) that bus driver protection screens will be installed across Auckland’s bus fleet by 2026.“The Government is committed to improving the safety of working environments for bus drivers, and Budget 2024 allocated $15 million of Crown funding over ...4 hours ago
- Government action provides Southland farmers more time to meet plan requirements
The Government is taking action to ensure Southland farmers and growers are not affected by unreasonable regional farm plan deadlines, Agriculture Minister Todd McClay, Environment Minister Penny Simmonds and Associate Environment Minister Andrew Hoggard say.“Cabinet has agreed to provide more time for farmers and growers to comply with regional rules ...20 hours ago
- Bill reaffirms Government’s commitment to crack down on serious youth offending
The Oranga Tamariki (Responding to Serious Youth Offending) Bill had its first reading at Parliament today. The Bill reaffirms the Government’s commitment to crack down on serious youth offending, Minister for Children Karen Chhour says. “In recent years we have seen an unacceptable spike in youth offending. “This Bill makes ...21 hours ago
- Critical milestones for earthquake buildings review
Fairer, more sensible rules about managing earthquake risks are a step closer with the passing of legislation and the appointment of an independent chair to provide expert advice, Minister for Building and Construction Chris Penk says. “The Government is committed to reinvigorating our cities and regions to support economic growth, ...21 hours ago
- State of the art radiology machine for Auckland
People in Northland and Auckland will benefit from a new machine for cancer treatment installed at the Regional Cancer and Blood Service at Auckland City Hospital. The MV5 linear accelerator, or LINAC machine, officially opened today targets cancer tumours with pinpoint accuracy. Health Minister Dr Shane Reti says this new, ...21 hours ago
- Foreign Minister to visit Europe
Deputy Prime Minister and Foreign Minister Winston Peters will travel to Europe for high-level talks with France, Germany and the United Kingdom next week. "Since taking office almost a year ago, the Coalition Government has emphasised the importance we place on New Zealand's traditional and likeminded diplomatic and ...22 hours ago
- First arrests made under gang patch ban
Police have made their first arrests under the new gang patch legislation, with two gang members arrested, says Police Minister Mark Mitchell. “Just before 11 this morning, Police in Wairoa apprehended a gang member for wearing a patch to the supermarket. He has been arrested and will now face enforcement ...23 hours ago
- Better support for victims of sexual violence
The Government is proposing two major changes to name suppression laws that will put the views of victims of sexual violence first, Justice Minister Paul Goldsmith says. “We are committed to restoring law and order and these two proposed changes will help ensure the victims of crime are put at ...1 day ago
- Government moving forward with Regional Deals
Cabinet has agreed to invite all regions to submit proposals for Regional Deals between central and local government that drive economic growth and deliver the infrastructure our country needs, Local Government Minister Simeon Brown and Infrastructure Minister Chris Bishop say. Inviting all regions to propose a Regional Deal that boosts ...1 day ago
- MSA pilot participant update
One of the ten young men selected to participate in the Military-Style Academy Pilot has allegedly reoffended. Children’s Minister Karen Chhour is disappointed but says it would be naïve to think that none of these young men would reoffend. “I’m saddened that this young person has not taken this opportunity ...1 day ago
- Fighting for Kiwis in Trade
Delivered at Auckland Trade and Economic Policy School Good morning and thank you Deputy Vice Chancellor Lithander for your warm welcome and for inviting me to open Auckland Trade and Economic Policy School today. A Special thanks to the University of Auckland, the Ministry of Foreign Affairs and Trade and ...1 day ago
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Associate Education Minister David Seymour says that school attendance is continuing to rise. In Term 3 of 2024 51.3 per cent of students attended school regularly, an increase of 5.3 percentage points from 46 per cent in Term 3 of 2023. “This Government has prioritised student attendance and it is ...1 day ago
- Improving the lives of young New Zealanders
Ensuring New Zealand is the best place in the world for children and young people is the vision at the heart of the Government’s new Child and Youth Strategy, Child Poverty Reduction Minister Louise Upston says. “Childhood represents a huge opportunity to set people on a positive path towards living ...1 day ago
- Government continues work to reinstate livestock exports by sea
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Tēnā koutou katoa – it is a pleasure to be here today. I would like to begin by acknowledging the important leadership role you all play in ensuring a quality health system New Zealanders can trust. There is enormous clinical expertise in this room covering a wide range of disciplines. ...2 days ago
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Tēnā koutou katoa. Mr President, Excellencies, Delegates. New Zealand, and all nations represented here today, are already dealing with the impacts of climate change. Our households, businesses, and economies are bearing the costs of its effects. The choices we make now will shape the severity of these impacts for generations ...2 days ago
- Latest Quarterly Investment Report released
The Government has released its second Quarterly Investment Report (QIR) which shows substantial work still to be done by agencies to improve investment reporting and meet the Government’s expectations, Infrastructure and Acting Finance Minister Chris Bishop says. “New Zealand has significant infrastructure and investment needs. The Government is determined to get ...2 days ago
- New Zealand supporting loss and damage fund
Climate Change Minister Simon Watts announced New Zealand will contribute NZ$10 million to the new Fund for Responding to Loss and Damage while at the annual United Nations Climate Change Conference (COP29) in Baku, Azerbaijan. “New Zealand is joining the global effort to address the significant challenge of responding to ...2 days ago
- Gang crackdown begins at stroke of midnight
The free ride for gangs is over when the clock strikes midnight tonight, with tough new laws officially coming into effect, Justice Minister Paul Goldsmith and Police Minister Mark Mitchell say. “Gang patches will no longer be able to be worn in public. To earn the right to wear a ...2 days ago
- LGFA increases borrowing capacity to support high growth councils
The Government is welcoming the decision by the Local Government Funding Agency to increase access to financing tools for fast growing councils to support greater investment in critical infrastructure, Local Government Minister Simeon Brown says.“Communities across the country are facing an infrastructure deficit and significant population growth is projected in ...2 days ago
- Temporary Traffic Management costs revealed
The Government has revealed that over the past three years, the New Zealand Transport Agency (NZTA) has spent an eyewatering $786 million of taxpayers’ money on road cones and temporary traffic management (TTM), Transport Minister Simeon Brown says.“When I became Minister, I was surprised to learn that that NZTA did ...2 days ago
- Jurisdiction of Disputes Tribunal to double
Legislation that will double the financial jurisdiction of the Disputes Tribunal from $30,000 to $60,000 has passed first reading in Parliament today, Justice Minister Paul Goldsmith. “We need to improve court timeliness and access to justice so that Kiwis and get on with their lives. Court delays affect everyone, the ...3 days ago
- Protecting New Zealand from foreign interference
Legislation that will specifically criminalise foreign interference and strengthen espionage offences has passed first reading in Parliament today, Justice Minister Paul Goldsmith says. “It is normal and appropriate for states to interact and work to influence one another. This encourages cooperation and can have mutually beneficial outcomes. “However, the reality ...3 days ago
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Transport Minister Simeon Brown has welcomed news that the NZ Transport Agency (NZTA) Board has approved funding towards pre-implementation and early works on the State Highway 1 (SH1) Belfast to Pegasus Motorway and Woodend Bypass Road of National Significance (RoNS). “Reaching this significant milestone is a reflection of our Government’s ...3 days ago
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Health Minister Dr Shane Reti says findings from the annual Health Survey highlight the need to continue driving better health outcomes for New Zealanders. The New Zealand Health Survey is an annual snapshot of key metrics measured from July 2023 – July 2024. Findings released this morning include: In 2023/24, ...3 days ago
- Final push needed to get to Smokefree 2025
A renewed effort to get people to quit smoking will build on what has worked to date and target the groups who most need support, Associate Health Minister Casey Costello said today. “The latest New Zealand Health Survey results show the daily smoking rate at 6.9 per cent and we ...3 days ago
- New diplomatic appointments
Foreign Affairs Minister Winston Peters has announced four new diplomatic appointments. “Our diplomats play an important role in ensuring New Zealand’s interests are maintained and enhanced across the world,” Mr Peters says. “It is a pleasure to announce the appointment of these senior diplomats from the Ministry of Foreign ...3 days ago
- Next steps for Regulatory Standards Bill
Regulation Minister David Seymour has today announced the next steps in the Government’s plan improve the quality of regulation by opening consultation on a proposed Regulatory Standards Bill. “New Zealand's low wages can be blamed on low productivity, and low productivity can be blamed on poor regulation,” says Mr Seymour. ...3 days ago
- Red Tape Tipline goes live
Minister for Regulation David Seymour has today announced that the Ministry for Regulation’s Red Tape Tipline is now live. “We want to hear about your red tape horror stories. From today, New Zealanders will have a say on how they are regulated through an online portal,” says Mr Seymour. The ...3 days ago
- Youth Parliament 2025 announced
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- Police stats show promising change
After nearly a year in Government, Kiwis have seen significant change across law and order with promising early results shown across some Police statistics, says Police Minister Mark Mitchell. “In August 2023, I told New Zealanders that if they had not started to see a change in public safety within ...4 days ago
- Better coordination of anti-scam efforts
With the launch of Fraud Awareness Week, the Government is committing to new coordination efforts across industry and government to combat online scams, Commerce and Consumer Affairs Minister Andrew Bayly says. “Online financial scams are a growing problem for New Zealand. New data released today shows that Kiwis lost nearly ...4 days ago
- Minister to consider 7AA select committee report
Minister for Children Karen Chhour will consider the recommendations made by the Social Services and Community Committee in its report back to Parliament on the Oranga Tamariki (Repeal of Section 7AA) Amendment Bill. “I want to thank the people who made submissions and those who appeared before the committee in ...4 days ago
- Defence Minister to attend ASEAN meeting
Defence Minister Judith Collins will this week attend the Association of Southeast Asian Nations (ASEAN) Defence Ministers’ Meeting-Plus in Vientiane, Laos. “We need to take every opportunity to engage with our international partners, given the increasingly unstable geo-political situation,” Ms Collins says. “New Zealand has a long-standing commitment to this ...4 days ago
- Launching the White Ribbon Ride
The Minister for the Prevention of Family and Sexual Violence, Karen Chhour, was on hand to wish riders well at the start of the North Island leg of the White Ribbon Ride in Whakatāne this morning. The ride helps mark the International Day for the Elimination of Violence against Women, ...5 days ago
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Construction on the next stage of the SH1 Papakura to Drury project will begin early next month, with the contract for works awarded to Fulton Hogan, Transport Minister Simeon Brown says. "SH1 Papakura to Drury is a key project that will drive economic growth and productivity, reduce congestion, and enable people ...6 days ago
- Gang patch ban: The first 24 hours
The first arrest was made just three minutes after midnight, with 11 more to come. ...2 hours ago - New Zealand Government Urged To Back ICC Arrest Warrants For Israeli Leaders Without Equivocation
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The committee plans to hold hearings in the week starting Monday, 27 January and the weeks starting 10, 17 and 24 February 2025. ...2 hours ago
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It comes as Labour accuses National of not listening to evidence about boot camps. ...2 hours ago
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Source: The Conversation (Au and NZ) – By Stephen Winter, Associate Professor in Political Theory, University of Auckland, Waipapa Taumata Rau Getty Images When Prime Minister Christopher Luxon stood in Parliament last week to apologise to survivors of abuse in care, his words were among many fine speeches by ...2 hours ago - Review: The Day of the Jackal is a riveting and ridiculous ride
Eddie Redmayne’s globe-trotting assassin thriller on TVNZ is worth putting your phone down for. This is an excerpt from our weekly pop culture newsletter Rec Room. Sign up here. This is a vulnerable thing to say as someone who often writes about television for a job, but boy am I really ...2 hours ago - RNA editing is the next frontier in gene therapy – here’s what you need to know
Source: The Conversation (Au and NZ) – By Flora Hui, Research Fellow, Centre for Eye Research Australia and Honorary Fellow, Department of Surgery (Ophthalmology), The University of Melbourne IoanaB/Shutterstock The United States Food and Drug Administration has just approved the first-ever clinical trial that uses CRISPR-Cas13 RNA editing. Its ...4 hours ago
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Source: The Conversation (Au and NZ) – By Matej Lipar, Adjunct Research Fellow, School of Earth and Planetary Sciences, Curtin University Author provided/Google Earth Earlier this year, a caver was poring over satellite images of the Nullarbor Plain when he came across something unexpected: an enormous, mysterious scar etched ...4 hours ago
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Source: The Conversation (Au and NZ) – By Treena Clark, Chancellor’s Indigenous Research Fellow, Faculty of Design, Architecture and Building, University of Technology Sydney Once located 250 metres to the east of the Art Gallery of South Australia, the grand beaux-arts style Jubilee Exhibition Building was constructed to house the ...4 hours ago
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The Association of Salaried Medical Specialists says a third medical school and more students in Auckland and Otago are both needed. ...5 hours ago
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Source: The Conversation (Au and NZ) – By Stephanie Gomes-Ng, Senior Lecturer of Psychology, Auckland University of Technology Getty Images Former New Zealand prime minister John Key has three white rabbits painted on his helicopter, a nod to his “massively superstitious” habit of repeating “white rabbits” three times at ...6 hours ago
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The coalition has "absolutely no intention of listening to the evidence that comes out of their experiment", Labour MP says. ...7 hours ago
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A man abused by a former political figure is "immensely relieved" at a government proposal to end secrecy around sex offenders' identities. ...8 hours ago
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Loading…(function(i,s,o,g,r,a,m){var ql=document.querySelectorAll('A[data-quiz],DIV[data-quiz]'); if(ql){if(ql.length){for(var k=0;k<ql.length;k++){ql[k].id='quiz-embed-'+k;ql[k].href="javascript:var i=document.getElementById('quiz-embed-"+k+"');try{qz.startQuiz(i)}catch(e){i.start=1;i.style.cursor='wait';i.style.opacity='0.5'};void(0);"}}};i['QP']=r;i[r]=i[r]||function(){(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)})(window,document,'script','https://take.quiz-maker.com/3012/CDN/quiz-embed-v1.js','qp');Got a good quiz question? Send Newsroom your questions.The post Newsroom daily quiz, Friday 22 November appeared first on Newsroom. ...8 hours ago
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The server will be getting hardware changes this evening starting at 10pm NZDT.
The site will be off line for some hours.
WE, my wife and I joined up with Real Me not long after it came online.
It was quite a mission to have our details confirmed, like proof of identity, photo ID etc.
But we finally got there, but have found the site next to useless in reality.
We were told that there is going to so many retirees in the future the only way to access Work and Income was to do online via Real Me.
Plus there was going to be many more Govt services to come onboard.
We do not even bother with the system now, it all seemed like a lot of hot air between NZ Post and the Government.
I find dealing with WINZ online via RealMe is a lot easier.
IRD is now available via Realme, although only for one account, so not as useful as it may have originally appeared.
Obviously the solution is to defund and privatise the Inland Revenue and the DoIA.
We’ve just moved house and needed to update our address for our Drivers Licences and gun licence. Drivers Licence was straightforward online via NZTA website (no mention of Real Me); gun licence was a real mission even though we are on Real Me. NZ Police redirected us to NZ Post with no explanations or FAQs explaining we were expected to use Real Me. Obviously a system that is underused and it really shows.
And it’s real irritating when some government agencies don’t use RealMe.
Of course our Government couldn’t look at a system in operation, and working satisfactorily, overseas, like Estonia’s. They had to re-invent the wheel, again!
https://e-estonia.com/ Note: this came with strict controls on privacy and data integrity.
I wonder which National party crony got the contract?
RealMe, while becoming prominent under the Key/English Government, was actually a renamed version of the iGovt project that started during the Clark years, FYI. I don’t think it was contracted out, but the way it operates was likely made “friendlier” to the Nats’ big data approach.
Igov with the IRD, actually worked.
had just signed up to Real Me to apply for a new passport online….no probs with sign up, including receiving verification txt and was impressed to receive a new passport today after lodging application on 20th Dec….non urgent.
Mighty impressed esp. considering the time of year.
Same with my partner who is may be able to travel with me for a change. Did hers on boxing day and had it approved. Now it is just a delivery issue. That was really impressive.
However as I said, for me unlike her, today was a write off simply because the damn system was down. I couldn’t finish the application. Because of that, at this time of the year it gets problematic if I can get on an aircraft at the right time next month. There are no alternatives because there aren’t offices operating.
I have to organise plant waterings, get server support, and a pile of other things – calling in favours to do it. Not to mention the effort of becoming expert in the projects code. All based on a precept that I can get a bit of paper and cardboard from Wellington next week.
This isn’t exactly a time of year when I have spare time. Family are around. People are visiting. And even outside of this site, I have a pile of non-work-work to do. Sure this includes such daft things as finding uber-wide footwear for my feet and learning how to dismount from my bike without it looking like I am trying to fall off. But it all takes time. I look at going back to work about the 3rd as being the real holiday.
If you are going to make any essential system mainly electronic and reliant on the net, then the reliability and constant availability must be the primary concern. Both people and businesses will come to depend upon it. It can’t be a matter of luck. It needs to be a matter of reliable systems.
Public service computer systems are just as much part of our economic infrastructure as things like roads, bridges, sewerage systems, water, power, etc. In many ways they are more important.
If you want an example, then just have a look at the downstream effects of the very occasional outages we have with eftpos systems. Each of those, however brief, is easily measurable in the countries daily GDP.
Or if you like the physical infrastructure, then look at the bottleneck effect of closing two lanes of the Auckland Harbour Bridge today during a holiday when most of the city is a nice visual metaphor. Traffic was spending half an hour inching into the motorway system and over a few kilometers of road to get over the harbour.
So, why are they being outsourced to the unreliable private sector?
They actually are that important and they do need the reliability of 24/7 maintenance, availability and the lack of changing ownership and contracts.
Old IT adage is never do a deployment on a Friday afternoon. Similar applies to upgrades during the holiday break. Best to do such things when all hands are on deck.
I had the “pleasure” of involvement in iteration 1 of RealMe, called the “Govt Login Service” back in 2006/7, hung out with the public servants in the State Services Commission, a hugely backwards IT culture compared to the private sector (back then at least). Every “t” crossed and every “i” dotted though.
They must have improved it. IRD used it a few years ago to replace a system that worked well. Every year it was a nightmare to retrieve a forgotten password and required a phonecall and the requisite waiting. Now they have myIR(?) But I have resorted to letting my computer save my password otherwise the inevitable memory failure and system leave me on hold on a phone.
We don’t have any geeks in the government as all the IT has been outsourced to the private sector. And those firms are probably off-shored to the European day.
We have a pretty strong domestic tech sector: Datacom, Assurity, Clearpoint, IntegrationWorks do a heap of contract work to big corporates and government.
I don’t know that bringing the IT expertise inhouse is gonna be a magic bullet, if there is cultural or management dysfunction then the project is gonna have problems no matter who builds it.
There are no magic bullets but what bringing it in-house would do is make it consistent across all departments (why can I use RealMe with WINZ but not with IRD?), build up experience around the needs of government services (this lack of experience is, IMO, a major cause of the fuck-ups that we see), save money from the decrease in fuck-ups that we’ve seen from the private sector and also act as a training hub for new entrants to the sector as Telecom, railways, MoW and other now closed government departments used to.
My partner’s new passport has arrived. That is fast. She ordered it on Boxing day.
Time to try RealMe again
Passport are very quick!!!
I suspect that you need to read the post.
I’d agree. However doing maintenance on the systems required to make the electronic passport system work when all of the physical passport offices are closed is a pretty damn silly idea.
Which was the point of my post.
i did read it.
i was reinforcing the quickness of passports.
I suspect the reason for it is that if they do it when the people are in the offices, they can’t issue passports, so nobody gets a passport either way, but people are sitting at work unable to do much work.
Russian hackers? RealMe was adequit to verify crypto exchange. Perhaps that channel was safe guarded by Chinese block chain miners. Some day we may be thankful for all those gnat communist party links.
I’ve used the system once, I caught it at it’s best. A useful tool. Circumstances were changing leading up to a tribunal hearing. I was able to add additional photos, receipt scans and text right up to the hearing date. Information that was sent to the tribunal admin/adjudicator at the same time I loaded it.
Information is power, the quicker we can buzz the pertinent bits between one another the better off we’ll be.