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Trade Unionism: Does it have a future

Written By: - Date published: 10:36 pm, July 27th, 2020 - 19 comments
Categories: health and safety, Living Wage, minimum wage, Unions, workers' rights - Tags: , , , , , ,

Originally posted on Nick Kelly’s blog

In mid-2016 the former president of the New Zealand Council of Trade Unions Helen Kelly (no relation) came to speak to PSA staff at morning tea. Helen had been diagnosed with stage 4 lung cancer and would sadly die later that year. At the time some of the PSA staff thought it would be an idea to start singing at meetings or union gatherings. These would either be Waiata (Maori songs) or old union protest songs. On that morning the decision was that we should all sing We shall not be moved. Helen was very polite and thanked us for the welcome, but then responded: “I’m sorry to break it to you, but we’ve been moved.”

Filmmaker Tony Sutorius on Helen Kelly's last stand

Above: Former NZ Council of Trade Unions President Helen Kelly

Helen went on to give a speech I heard her make in various forms throughout her term as CTU president. As a movement, unions ‘needed to evolve’ to organise the current workforce. Most workers ‘had no contact’ with unions and our structures were a barrier to most workers getting involved. Helen and I worked together for most of her time as CTU President. We did not always see eye to eye on everything but on this, she was absolutely spot on.

In these blog posts about my time in the union movement, I have talked about some of the challenges that unions face organising workers in the 21st century. I have discussed some of the debates in the movement regarding small or industry-specific unions vs larger general workers organisations. I have talked about the role of peak bodies, and the role they are meant to play, and how at times they can be disconnected from the members they serve. This disconnect is even worse with the global trade union movement, who do important but often completely ignored work. I have also mentioned the toxic role that competitive unionism has on trying to organise workers.

It is easy to feel demoralised about the state of trade unionism in the early 21st century. At times it can feel like parts of the movement are stagnant and at times moribund. There are plenty of exceptions to this and it would be wrong to dismiss the good work that many in the movement do day in day out. And there are some unions with well thought out strategies, democratic structures that empower their members to improve their workplaces, industries and wider society. But the brutal fact is that most union organisations and structures are not strategic, they often lack democratic accountability and simply are not organisations or structures that are appropriate for organising workers in the 21st century.

I am not going to give specific examples of unions that are not performing. And these comments are not specifically aimed at New Zealand, England or any other country. The union movement globally needs to seriously rethink its structures and its culture. One of the difficult issues in trade unions is it can be seen as disloyal to criticise the movement as a whole. Also, union leaders can see any criticism of the way their union is run as a personal slight. This inability to accept criticism is unfortunate, especially when only one in five workers are members of trade unions, and in many sectors, there is no trade union representing workers at all.

My personal experience of working in the trade union movement was one of the greatest experiences I ever had. I was privileged enough to attend international conferences as a youth representative. I was put forward for leadership roles and to be exposed to the structures of the movement at all levels. Also, I made lifelong friendships and still consider myself part of the union family. However, the limitations and frustrations of working within the existing union structures over time became wearying. I felt like much of what we were doing was servicing, aka maintaining the status quo. Much of the time was spent on personal cases looking after members on the job, which is, of course, vital work, but unions need to be more than social workers and legal counsel. I was privileged enough to be working with colleagues who were doing ground-breaking work – an example the Care and Support settlement for care and disability workers in 2017.

The biggest frustration was that union structures have not evolved. In the last 20-30 years, the increasing number of casual, fixed term or contractor roles has increased significantly. The Union movement is set up to organise permanent employees – and this was fine in 1955 when the workforce was mostly that. In 2020 it is not. For example, in construction, there has been a shift towards contracting and people setting up as self-employed or starting their own small businesses. Another example is Uber, where people are freelance drivers contracting to Uber, rather than employees. Unions in London have tried to argue these drivers are employees and want people who work them to be treated as such. Problem is many uber drivers, construction workers and others engaged in this way are not actually seeking to be permanent employees with fixed hours or salaries. The union movement wants a workforce that fits with their structure, rather than finding new ways to organise people in contractor type setups.

The rise of casualisation and fixed-term employment has led to work being more precarious and helped to drive down wages and conditions. Understandably the union movement wants this to stop. Trouble is, while this precarious work does cause all these problems, it also allows greater flexibility, something both employers and many workers desire. A rigid system of shifts and rosters works in some industries, in others, flexibility works for everyone. There are clearly employers who take the piss such as McDonald’s in the UK who put their staff on zero-hour contracts despite the fact these workers were given regular work rosters each week. But there are plenty of examples of industries where variable hours are necessary such as event management. For too many unions they want the world of work to fit in their box.

One of the issues unions face is that they have been told since the 1970’s that they are dinosaurs. When unions are more moderate or pliable to the employers or business they are called ‘modern’ or sensible. This is what the rival union trying to undermine the Tramways Union in 2007 was called by the employer. The reaction to this is a view that defending the old ways of organising or running the union is principled and a way of resisting neoliberalism. That some unions change by becoming ineffective wet blankets does not mean everyone who changes is a sell-out. There is a difference between ideology or principle and strategy and tactics. Yes, the goal is to get through the brick wall, but this does not mean smashing your head against it is the only principled course of action.

Above: Manufacturing & Construction Workers Union Graeme Clarke speaking at the 30th anniversary of the Wellington Trades Hall bombing.

The other issue is that unions do not understand the capitalist system they work within. For all their talk of socialism, the role of unions is to improve the pay and conditions of workers within the current economic order, in effect making it more palatable for workers. One of the things that keep capitalism going is the process of creative destruction, whereby the old and inefficient is replaced by the new and vibrant. A recent example of this is again the rise of uber, which has undermined the Black Cabs in London. Sections of the union movement have fought hard to defend the black cabs, and at times it seemed, were wanting to work with Transport For London (TFL) to wipe Uber out. When over three million Londoners have Uber accounts, and thousands of people drive/work for them this is foolish. Worse, many Uber drivers are looking to organise to campaign for better rates per job, and the old union movement structures are unable to accommodate or are standing in the way of this happening.

That unions defend their own outdated structures is one thing, that they then fetishize inefficient or outdated businesses or structures of capital is just bonkers. Yes, it is understandable that unions want to resist redundancies or restructuring where workers lose jobs or are engaged in inferior employment conditions. But becoming the defender of the old, when often the old was not that great for workers, is both uninspiring and ultimately defeating. Rather than react to or resist change, unions need to understand the process of creative destruction and respond accordingly. Part of the problem is the workers themselves will often not wish to accept that their industry is dying. When New Zealand abolished car tariffs in the 1990s the campaign to save car jobs fell flat. They were arguing for jobs whereby people were reassembling cars that had already been built overseas. These reassembling jobs were created to satisfy government tariff restrictions, meaning the cost of cars in NZ was considerably more expensive. Instead of trying to defend this, the unions needed to campaign for these workers to be transferred into new industries and to be given retraining. They needed to put pressure on industry and government to ensure people were not thrown on the scrap heap.

The other thing unions do is they rely far too heavily on the state to protect the rights of workers. Yes, of course, it is the government’s role to legislate to ensure workers have decent employment and health and safety laws. Unions should be pushing for governments to do this. However, they cannot rely on legislation alone to improve employment conditions. The role of unions is to be an independent collective voice for workers. They need to be a movement that can both win and defend better terms and conditions of employment regardless of who is in power. As my previous post outlined, unions affiliations with certain political party’s can be problematic. It can mean political relationships and loyalties are prioritised over organising. This can also mean strategies are made which rely on the centre-left winning elections, which in many countries only happens occasionally if at all, and even then there is no guarantee that centre-left governments can or will implement the wishes of the union movement. To really make a change, they need to build political support for policies that make it difficult for governments of any colour to resist.

In recent years the New Zealand CTU has called for the reinstatement of industry bargaining, based on the old award system that existed before the 1980s. This system still operates in Australia, and similar systems operate in certain European nations. The idea is that instead of just bargaining between the union and employers, there will be a second tier of bargaining across an industry which is facilitated by the state. The idea is that this will improve the minimum standards of employment across the union movement. The Award system was introduced in New Zealand and Australia as a way of quelling militant unionism at the end of the 19th century. The benefit is that it sets a baseline for pay and conditions, but it can also limit the ability for well-organised workplaces to campaign for conditions that are better than that in the award or industry agreement. For example, in the bus driving sector, awards would benefit the companies where there is no union, and drivers are paid minimum wage with no overtime rates or other benefits. In all likelihood, bus drivers in the bigger cities where union membership is much higher, this sort of industry agreement would be used as leverage to remove conditions like penalty rates that were significantly better than what would likely be in an industry-wide agreement. The other problem is that an industry agreement would apply to people regardless of whether they were members of a union or not. From this, there is little opportunity to build a union movement that can fight to improve workers’ rights. The experience in Australia which kept its Award system was that union membership was much the same as New Zealand where Awards were scrapped in 1987. Further, often the Award conditions in Australia are not that great, especially if the state generally has right-wing governments. In New Zealand, calls for industry agreements have to date had no traction, even under the present Labour Government. The union movement has failed to convince even its own membership, let alone the wider voting public, of the merits of such a change. Sadly, this has been the only real big picture strategy from the NZ trade union peak body to improve employment law, with most other proposals focussed more on tinkering with current legislation rather than challenging fundamentals.

When I started my journey into radical socialist politics in early 2001, I met with lifelong socialist and trade union activist Don Franks. He told me many on the left often threw their hands in the air and say “the trade union movement is fucked.” The problem with this as Don pointed out, there is nowhere to go after that.

Trade Unionism is about people working together to achieve a common interest, something which people have done throughout human history. Where there is injustice, humans will band together to fight against it collectively. It’s what we do. Trade unionism is human nature – working together to achieve a common goal and to help out one another. Talk about the trade union movement dying is nonsense. In the past, I have talked about certain unions being moribund – this does not mean I think unionism is. What is moribund is old ways of working, old inflexible structures that do not correspond to the modern world and the modern workforce.

The future of trade unionism needs to be about engaging the 80% of the workforce who currently do not belong, cannot belong or who have next to no contact with trade unions. It is about building a new democratic movement that is run by workers for workers. This movement would need to actively engage in politics at all levels, and rather than blindly aligning to a party it will have a strategy built by members that advance the interests of working people and creates a political climate where no government want to attack workers’ rights. There needs to be a structure that accommodates for the fact that people often work multiple jobs, across multiple professions or sectors – at present people may need to join 2-3 different unions to cover their different roles. There also needs to be a union movement where if someone becomes unemployed they remain in the union and continue to be supported by the wider movement – rather than the current situation where unions throw the unemployed on the scrapheap the same as the rest of society does.

Building a new responsive union movement that is appropriate for the 21st century will require a lot of work and energy. Many parts of the existing trade union movement can provide a basis to build the new one that is needed, but sadly quite a lot of it rather than being a useful foundation will actually be little more than a hindrance. In the same way that capital uses creative destruction to discard the inefficient and outdated for the new and dynamic, the union movement must be brave enough to do the same. While it is great to celebrate the history of the union movement and record its past struggles, we cannot preserve union organisations out of nostalgia if they no longer do what we need them to. And in this, I do not just refer to smaller craft unions, many of the larger or multi-sector organisations can be just as useless.

One of the difficulties or fears union organisers have is that they will struggle to find work outside of the union movement. I am living proof that union organisers can go on to do other things, but I also have to say that it can be difficult. In part, this is due to hostility from certain employers towards unionist who they view as troublemakers. But even in left circles, working for a trade union can be a barrier to gaining other roles, as a perception exists that unions are ineffective at campaigning or strategy. Many unions and unionists are great at campaigns and strategy, but many others are not and this undermines the credibility of the whole movement. Many unions are stuck with organisers and other employees who would love to get out but do not feel they can. At the same time, many other unionists would love to get a job in a union but struggle for years to get in. For that reason, I left when I knew it was right for me, and always thought at some stage I would move on. Part of being a strong sustainable union movement must be creating an environment where people can get involved and do their best work, but also go back into the wider workforce and do other things when its right for them to do so. Having people with broader work-life experience than just organising or union work is crucial. Otherwise, you create this weird subculture of union workers who lose the ability to relate to the wider working class. Some people want to just work for unions their whole working life, and that is great, they should. But for too many, including those in union leadership roles, they do not feel they can be employed outside the union movement so stay out of fear.

There is no blueprint for building a stronger more effective trade union movement. There are many, who each and every day wake up and do exactly that. I have had the privilege to work with and learn from these people. Both union staff and active union members make a huge difference every single day, and they rightly should hold their head high with the work they do. And it is for them, and for the workers everywhere who want and deserve a better working life, that we need to build a much stronger, vibrant, democratic, and successful trade union movement.

Earlier posts in this series:

Why Trade Unionism

“Its a shit job, it pays shit money and if you don’t like it you can fuck off” – My introduction to bus driving

Tramways Union: From new driver to union president in 18 months

Go Wellington bus driver lockout 2008

Buses, bikes and pedestrians collide: Unions supporting health and safety

Tramways Union: Strikes, sex scandals and solidarity

Working in the Public Sector – the defence force goes on strike

Trade unions and political affiliations

Earlier Blog posts about Nick:

School uniforms and the young Nick Kelly

Why the Labour Party

Radical Socialism

University and Student Politics

The Iraq War

Student Fees

VUWSA Campaigns

Blogs and the Political Establishment

The Student Union Building

VUWSA President – the realities of leadership

Post VUWSA Executive

19 comments on “Trade Unionism: Does it have a future ”

  1. gsays 1

    Thanks, Nick for this and your previous posts.

    Despite this appearing on a site called The Standard, I doubt there will be many comments as we seem to be more interested in Trumps latest tweet or Judith Collins's current brain-fart.

    I do think there needs to be a rationalisation or amalgamation of unions, perhaps to 2, a private sector and public sector. An idea, I think, came from one of your earlier posts. That is dependent on lots of folk giving up positions of power….

    I belong to E Tu, but have moved on to another job and industry. Where I am now has two full time employees, one of which is the manager. I am so well looked after I doubt I will shift, but intend to keep paying fees to E Tu.

    For a start I like The Greens proposed option of having to opt out of membership. For this to be successful the Unions will have to lift their game.

    Gotta fly now, thanks again.

  2. Tiger Mountain 2

    It is easy enough to chart the history of unionism and the ebb and flow of influence. Unionism does not make great sense without a class analysis and working class solidarity stance at all times, which approach puts the pathetic tripartite/partnership stance of the NZCTU and PSA into stark relief after 35 years of neo liberal hegemony–memo to Mr Wagstaff and National Union Secretaries–the employing class and neo lib State Sector bosses ARE out to get us.

    But what to do now is the point of Nick’s posts…

    My quick points are…
    –the urgent roll back of neo liberalism in all its forms in NZ, as the political priority
    –1 Union only needed, one public division, one private sector division, combined resources
    –lifetime transferable membership, regardless of employment/non employed status, fluid fee linked to paid hours/donations
    –a rejuvenated Central organisation on a working class platform, rather than class collaboration, aimed at community action and projects as well as work issues

    • greywarshark 2.1

      edit
      But employers will say – how can they get people to work if they are not unhappy. Under neolib the glittering prize of having a life is always just out of reach, like a real rainbow, but when people are happy how can you get them to work hard, and not just fool around when left on their own.

      There is a little bit of truth in that, employers aren't entirely liars, and workers not entirely honest. A Giles cartoon had a large workplace where a chart was being set up on the wall and a clerk calls for workers to come and advise what days off they will need for funerals for parents, grandparents, aunts and uncles, etc.

  3. Byd0nz 3

    Unless the minimum wage is raised to and legislated, enshrined in law to a livable wage based on the true cost of living along side legislation with a cap on house/ accommodation rents tied to that livable wage, then yes,Trade Unions will still be needed.

    • Incognito 3.1

      It’s (much) more than just (!) about wages. Wages can be such a red herring, IMHO.

      ‘What’s that strike about?

      Oh, they want more money.

      I see, as usual.’

      • Byd0nz 3.1.1

        They don't like living below the poverty line.

        • greywarshark 3.1.1.1

          The matter that Incognito was referring to could be the missing word – Conditions. Wages and conditions. Media always want to talk about money and percentages. But conditions require thinking about, finding further – starting at 6 am when there is no public transport and cars are unaffordable.

          Bike? Need lights too, and a helmet and preferably a viz vest. And puncture kit etc. That tl:dr for media to include, pass on to the next item about a kitty up a tree, that's the sort of kit that the public identify with. Conditions are all about the job and how it is set up and are complex. So all we hear is about the wages, and there are so many reasons why workers can't be paid a penny more.

  4. Stuart Munro 4

    The decline of unions in NZ has been associated with declining wages and conditions, and rorts like exploited migrant/student labour, and slave fishing. Labour, the party traditionally tasked to defend the workers, sold us out in the eighties, and still haven't learned their lesson.

    Unions are one possible solution to protecting workers rights and interests – but the massive incursions made into these over the last few decades, and the kind of feral employer practices that have developed really call for something stronger.

  5. Tiger Mountain 5

    one more thing…
    Union density may be low nationally, but unions have an impact beyond their immediate membership numbers and CEA/MECA count.

    Unfortunately this is often via thousands of Freeloaders across the land, that get many of the benefits that Union members have won both in the past and recently. Some of these pitiful bludgers actually get paid more by various employers to not join the site/industry unions! And many others are just unaware of how legislative protections and work conditions were achieved–since the 1991 Employment Contracts Act particularly, institutional memory of collectivism has gradually slipped away in many sectors–and never much appeared in the digital economy.

    There are happy exceptions like fast food, battle over Zero Hours etc. But as the number of companies like CHH and Fletchers and many SMEs showed by their embrace of “Covid capitalism”, and rorting the wage subsidy regime, the balance of class forces is firmly in favour of the bosses. NZ Workers need to regain their “fightback” and make some gains spirit. It is noteworthy that it is the Greens, not Labour who have advanced a workers programme worth supporting in this years election!

    • greywarshark 5.1

      edit
      Thought – maybe that Labour Day should take on the trope of Join your Union Day and have a strong push about the history of conditions brought about by unions.

      Also unions should make much of the way that they have tried to reach the general public with information and background on unions, both good and bad through workshops and large numbers of WEA (Workers Educational Institutions) groups available in NZ. They have decreased in influence and are not heard of as much, which is their own fault for not publicising them online etc.

      http://www.wea.org.nz/
      Now there are six in NZ. West Auckland, Kapiti, Wellington Christchurch Invercargill plus other areas. Also there is nationwide activity.
      Did you know this:
      The WEA was extended to New Zealand in October 1914, with a national body formed in 1920.
      15,110 students attended WEA courses in NZ in 2018.

      • Tiger Mountain 5.1.1

        Yes remember the WEA fondly–first learnt about the two versions of Te Tiriti O Waitangi at a WEA seminar in 70s and embarked on solidarity with Māori and post colonial issues ever since.

  6. JanM 6

    The awful state of Early Childhood Education teachers is a clear demonstration of why unionism is still necessary and relevant. In earlier years when virtually the only teachers in this sector taught in state kindergartens they were reasonably, or at least adequately, served by NZEI. However, with the massive growth of daycares, the majority being private, and many belonging to large corporations the face of ECE has changed dramatically. No union has supported this branch of the sector, although NZEI purports to do so. In fact, being accustomed to dealing only with the state sector, they have, so far, at least, shown no appetite or skill to take on the private sector, thereby leaving hundreds of teachers and teacher aids without support. The result has been appalling and heartbreaking

  7. Chris 7

    Unions talk about solidarity and collectivisim but only amongst the employed. Until unions understand that all workers, employed and unemployed, must unite they'll remain forever shackled to their us and them thinking and wonder why they're getting nowhere.

    (And employing organisers with half a brain would be helpful, too.)

  8. Peter 1 8

    Until the trade union movement as a whole gets together and puts aside looking after there own patch they will continue to decline ie one union per work place and why you will be better of being a member.

  9. greywarshark 9

    One of the tenets of neolib is that people become lazy once they are paid well and to keep people working and striving and push wages down at the same time is the ideal as it keeps people running to keep up and never becoming complacent. Well Victoria Australia is now running into problems for that very reason with health care workers in age facilities particularly. These workers are very needy because of the low wages and go to work while sick. Not for them is the option to be complacent and stay home, but the employers now are annoyed because they will keep on working, just as the system was designed to encourage! So the economic leaders are hoist on their own petard and I hope it shakes them up considerably.

    The answer would of course be, that the state should step in whenever these people are ill or having difficulties. Then the low wage system could continue, making business happy, but there would be consideration and useful financial and medical help for the hard-working, responsible workers that are wanted under neolib economics.

    They in Vic and elsewhere are trying to have their cake and eat it to, by not being there for the carers and other poorly paid workers when they need help and are forced to go to work to pay for their basic needs.

    Julie Leask, a social scientist who specialises in risk communication and nursing at the University of Sydney, says this reluctance to call in sick is largely linked to how financially stable people feel.

    "For example, for casual workers … isolation after a test could mean no work, less chance you will get a shift in future, and considerable financial stress. In that situation, it's easy to rationalise a scratchy throat as just being a bit of a cold," she says.

    Professor Leask says casualisation and presenteeism – working while ill – was already a problem in the health industry so it could not expected to be resolved overnight.

    https://www.rnz.co.nz/news/world/422186/why-victoria-s-covid-19-cases-aren-t-dropping-despite-lockdown

  10. gsays 10

    Not wanting to be too much of a negative ninny..

    The state of unions in Aotearoa, is high-lighted by the deafening silence after the assaulting emergency worker legislation failed to pass.

    Nurses, who were belatedly added to the bill, are represented by two unions, (Nurses Society and NZNO) and I have heard nothing.

  11. georgecom 11

    A few reflections on this thread.

    Nick and others will be aware that the creation of the CTU Together was an attempt to meet some of the type of issues Nick raised. It never really got off the ground.

    In terms of union structures, I generally agree that unions need to review their structures and look to maximise their power. realise where their power lies, in their membership, and align their structures to harness that power. In essence, organise their membership.

    There is also the need for a project to raise consciousness of union members. I don't mean some vague idea of class consciousness tied with some hope of socialist revolution. That leap of faith should have died sometime in the 1990s. I mean starting with basic union/collective consciousness (I use that term in a loose sense). That is achievable and also realistic.

    My opinion, even if imperfectly formed, when the union movement as an actual movement does that in a systematic and purposed way then the issues Nick raises will at least start to be addressed.

  12. Austringer 12

    I am a ex Trades Council Secretary, local sub – Branch Secretary, dually elected by secret ballot, Union Organizer. Now some facts, this was in the eighties of compulsory unionism and early nineties when the Nats introduced voluntary unionism that ravaged not only union membership but also working and wage conditions of most if not all workers.

    1. The Union was Trades based, with five differing trades in its employer ranks 'EMPLOYER BEING THE UNION MEMBER" meaning a paying member of subs $3.50 per week, had 24/7 access to an elected organizer.

    2. All trade documented members all received the highest negotiated hourly rate of pay irrespective of trade however with service and time served within the industry and varying extra trade qualifications some received added increments on their hourly rate, however, the hourly flat rate was $24 per hour with overtime at time and a half Saturday morning work at double time, a half- hour in the morning and finishing travel time the basic rate could be $28.00 per hour, remembering this is the – eighties and early nineties.

    3. Now, this is going to be a bit dodgy, to say the least. What some in the movement did not understand about compulsory unionism is that it gave the employer the member the right to say to their employer, sorry boss I have to be part of the union, Its The Law, and that was their excuse out of fear of their bosses Retribution for being a member of the union. Those in the movement who understood what was coming compulsory unionism and what attack on the worker!s rights were coming we did our best, we drew up alternative contracts collective and individual and in some areas like the cities where large employer national corporations understood they had to compromise did accept the new deals as it where those deals did alter the pay scale and working condition and allowed union membership without reprisal, however in the provinces it was slaughter the union membership decimated working conditions pay rates in some areas halved travel time double time tea breaks all gone and instead of an 8 am starting time it became and today still is 7 am to 5 pm without any overtime of travel time and the maxim pay rate for the few is possible $22.00per hour.

    Now it!s great to sit and think up all these theories of how and why and what should be done, well i!m retired now and the song remains the same from my time as an active union official, bosses will be bastards for although my employers saw me everyone every week regular and I did have a large area to cover the only time my bosses boss seen me was when they were stealing from my bosses and that was regular so much so that when the membership faded and it only took six months I became unemployed, so one day walking down the main street of my town I bump into the employers local federation president and he says, looking for a job don!t you will never work in this region again within our industry, blacklisted, so what started my own business as they say once a tradesperson always got the skills.

    Theory, will never ever overcome fear and that is the main barrier to the alternative unionization of a modern workplace for all intent and purpose the song has not changed since the inception of the union movement, that capitalism is a cancerous debt exploit profit structure where people indebted by usury are afraid to stand up and yes capitalism is always good at adapting to change and advantage of bigger better profits no matter the cost to the environment and the humanity it exploits.

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